联系客服把主机时间加在一起 （已解決問題）

tzbob888

Thank you for contacting Online Support.  

We would be happy to request a credit for your order. However, we will need you to first cancel the hosting within 5 days of the renewal date. Once canceled, please reply to this email and we will submit your refund request.

Please note: Cancellation and refund of certain services will also cancel any free services associated with it.

To cancel any item in your account, please use the following instructions:

First, log into your customer account:

• Go to our homepage.
• Log in at the top of the page using your account username (which may be the same as your customer number) and password.

If you have trouble logging in, our Account Retrieval System may help you. You can use this to retrieve your customer number and/or reset your customer account password. You can find this system by selecting 'Click Here' next to 'Forgot Your Password?' on the 'My Account' login page.

Once logged in, follow the steps below to cancel:

• Select 'Payments and Renewing Items' from the 'My Renewals & Upgrades' menu.
• Check the box next to the item(s) you would like to cancel and click on the 'Cancel Item' button.
• Select 'Cancel Now' in the menu that appears to the right.
• Click on 'Save Changes'.

Please let us know if we can assist you in any other way.

Sincerely,
Jason P.
Online Support Team
Customer Inquiry
Name : zhen tan
Phone : xxxxxxxxxxxxx
Domain Name :
ShopperID : xxxxxx
Shopper Validated : Yes
Browser : Safari Version : 5.0
Issue : HELLO!
I have 2 Deluxe hosting "****.biz and *****.ws"

i want to cancel hosting *****.biz and transfers use time to hosting ****.ws

[ 本帖最后由 kingto 于 2011-3-13 12:52 PM 编辑 ]

kingto

我们很乐意帮您。但您首先需要在续费日期5日内取消您的主机，一旦取消，请回复此邮件，我们就可以发放提交申请。

tzbob888

续费期5日内？ 主机是昨天买的  想把使用时间按加到我以前的主机上

kingto

新买的？
他原句的意思是您续费日期内5日。。

tzbob888

那个主机是用   域名+主机方法买的


算了，我已经联系客服了， 不过 还是要谢谢你。

wphostz.net

回信说的是你把空间取消掉，他们给你退款，不是你想要的那种把主机时间加到另外一个空间！