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求翻译GD的回信(已解決問題)

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英文翻译专版 英文翻译专版 3036 人阅读 | 6 人回复

发表于 2011-2-3 17:15:29 | 显示全部楼层 |阅读模式

Upon review, it appears that you had accidentally purchase a new hosting plan with your domain name rather than renewing your existing hosting account with the domain name purchase.  Since the new hosting purchase was made, you received the domain name for $1.99 rather than the normal $8.99.  Since you would not had received this special pricing if the existing hosting plan was renewed, we only credited your hosting account with one month of hosting.  I have included instructions on how to review your order history if you wish to review your receipt.

我 先前在GD通过活动 买了 3个月每月1.99美元的主机   外加一个1.99的域名  
我后来吧主机删了  要求客服帮我把时间加到我现在用的主机上  但是他只给我家了一个月

回答|共 6 个

tzbob888

发表于 2011-2-3 17:15:45 | 显示全部楼层

To Access Your Order History



Log in to your Account Manager.

From the My Account menu, click Order History.

On the Order History page, you can do the following:

To view a receipt, click the receipt number.

To print a receipt, click Printable Version at the top of the receipt.

To search your receipts by product, select the product from the By Product Type list and click Go.

To search your receipts by domain name, enter the domain in the By Domain Name field and then click Go.




Please let us know if you need further assistance.
Sincerely,
Adam P
Online Support

白龙马

发表于 2011-2-3 17:23:12 | 显示全部楼层

大意就是 你以1。99买的域名只能是搭配新的主机方案,续费是没办法享受特价的。既然你已经以1。99购买了域名,那么他只收取你新主机方案一个月的费用。下面的是介绍你怎么看历史订单的。

白龙马

发表于 2011-2-3 17:25:57 | 显示全部楼层

我后来吧主机删了  要求客服帮我把时间加到我现在用的主机上  但是他只给我家了一个月


他应该就扣了你一个月的钱。。你看看订单信息里面吧
RAKSmart

tzbob888

发表于 2011-2-3 17:33:21 | 显示全部楼层

那如果是 新注册 1.99域名  的话  可不可以 删了以后让他给我加3个月   

或者是我购买Deluxe 主机  那我可不可以 让他把我原来的时间加上

fisher608

发表于 2011-2-5 13:09:22 | 显示全部楼层

。。不是很了解哦

tzbob888

发表于 2011-2-5 19:54:02 | 显示全部楼层

那我 有时间去测试一下
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