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GD客服来信,我该怎么办,请求解决(已解決問題)

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英文翻译专版 英文翻译专版 2842 人阅读 | 1 人回复

发表于 2010-11-30 20:20:45 | 显示全部楼层 |阅读模式

版主你好·,是是GD客服给我的回信,我刚买的一个域名,在使用免费空间的时候,出现“Domain name is used. Please select a new domain name.”按照论坛的提示给GD去了信,结果回信是这样子的,请问是什么意思,我应该怎么做,谢谢了,在线等待中......


Thank you for contacting Online Support.  After reviewing the domain name, it appears to be hosted in another account.  If you know who may be using the domain name already you will need to contact them and have them remove the domain name from the hosting account. If you do not know who may be using the domain name then the information below applies to your situation.

If you own the domain name and the contact information on your customer account and the registrant information on the domain name is a match, reply back with your digit support PIN for your customer account and we can look into this issue further.

Please let us know if we can assist you in any other way.

回答|共 1 个

kingto

发表于 2010-12-1 17:37:04 | 显示全部楼层

感谢联系在线客服。在审阅域名之后,我们发现他正在被另一个账户绑定。如果您知道是谁的账户在用这个域名请您联系他让他从他的账户中移除此域名。

如果这个域名就是您的,而且域名whois的联系方式和注册信息与您账户匹配的话,请回复您的pin码,我们将进一步处理此问题。
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