关于今天网站无法打开的最新回复 求解决办法！

fansfan

Dear fansfan1988,

---- TECH RESPONSE STARTS HERE ----

Hello,

We charge $75 to retrieve contents from our backup tapes.

We require the following:

- cPanel username and last 4 digits of the credit card on file with us along with authorization to charge the card after the restoration has been completed.
- the exact optimal time for the backup to obtain given in Pacific timezone (example, best backup on May 31 2005 at 8:00am Pacific or earlier)
- the exact file(s) or folder(s) needing restored using the path to those file(s) or folder(s)
- the database name(s) if any database(s) are needing to be restored
- whether you would like the current file(s), folder(s), database(s), or whatever is being restored to be overwritten by the restored file or whether you would like us to create a new folder to place the restored contents

Please note that backups are only kept on the tapes for around 5-7 days, so the more quickly we obtain the relevant and necessary details, the less likely the backup will be removed from our tapes. Please note that if your restore request is for contents over 2 weeks old, the probability it is on our backups is very low, although you can still request that we check to see if it might be available.

For future restore requests (this must be enabled at the time prior to the initial restore request, so it would not be able to be used for this current request), please see the FAQ on our Premium Restore Service at:

https://support.lunarpages.com/knowledge_bases/article/203

Please ensure the above details with (-) are all provided as applicable as any missing information will delay the restoration being provided. Please let us know if you have any questions or concerns.

Thanks.




用yahoo 翻译了下
不懂 他到底什么意思
似乎要我备份什么？
求老大解决途径！

大漠孤狼

这个是关于还原备份的，他们是收费服务的

fansfan

我的网站出问题了？
难道要我花钱去备份么？
是他们的服务器出的问题
我晕了
趁火打劫啊！

大漠孤狼

你问他们什么了，估计说的不是一个事情