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紧急求助!

英文翻译专版 英文翻译专版 3608 人阅读 | 6 人回复

发表于 2007-10-28 23:11:27 | 显示全部楼层 |阅读模式

我的LP空间上放了几个站,可能是访问量太了,空间被LP管理员突然关闭,独立IP也访问不了了,空间数据被转移到别的好象临时服务起上,我英文不太好,应该怎么写解封信,请斑竹给个例子,大体意思就是,已调整好站的资源占用,要求解封。。。或者有别的好的解决办法

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忧伤b小调

发表于 2007-10-29 00:45:36 | 显示全部楼层

去(英文翻译专栏)有人给你提供专业翻译.

栏目地址:http://bbs.idcspy.com/forum-52-1.html
RAKSmart

忧伤b小调

发表于 2007-10-29 00:47:44 | 显示全部楼层

帮你转移到这里来了.

ww011

发表于 2007-10-29 00:52:50 | 显示全部楼层

这里是LP发给我的信,大体意思是我占用的资源过多,我现在想尽快的恢复我的空间和独立IP,但是不知道怎么说,希望能帮我住写一封回信,就是说我已经调整了站点内容和数量,已经将大流量的站点移走,希望能帮我写一封英文请求信。。。


---- TECH RESPONSE STARTS HERE ----

Hi,

Your account is utilizing excessive resources, causing a significant
degradation of services on the server. This is a shared environment and we
can not allow one user to utilize the majority of the resources on a server
as it affects all users adversely. Because of this, you have been
temporarily moved to the Medon server.
A detail of the problem is shown below as:
CPU: 5.73 %
Memory: 24.23 %
Mysql: 0.0 %

Top processes:
Top Process %CPU 5.0 [php]
Top Process %CPU 4.0 [php]

As per above usages your account is more suitable for a dedicated
server, not a shared situation.

We moved you to Medon first to solve the issue of the degraded service on
the server and second as a courtesy in order to prevent any downtime on your
site to allow you time to rectify the situation. Currently, your site is not
suitable for a shared hosting environment.

Medon is not a production server and is not guaranteed to run in the same
manner as your old server nor will it support all functions you may have.
This is a transitional server only and is not intended to be a permanent
placement. Please make a decision on how you would like to proceed .Your
account will be suspended if no other arrangements are made.

You may log into Medon using http://medon.lunarservers.com/cpanel or
https://medon.lunarservers.com:2083/ .

You have the following options:

1. You may take steps to correct the problem. You will need to let the
technician know the steps you took to correct the issue and get approval
before being returned to a production server.

2.You may upgrade your package to our Dedicated hosting plan. For more
information on the features and pricing, please see
http://www.lunarpages.com/dedicated-hosting/

The issue is mainly caused by a very high number of apache connections. Please have a look into having those restricted, because they're using almost one quarter of the entire's server memory, keeping busy more than 100apache connections at a single given second.

Please note that the acceptable usage range for shuttle and voyager plans is
1.0% average %CPU or less, 1.0% average %Memory or less and Top Processes
below 20%. Currently, your usage far exceeds this range at

CPU: 5.73 %
Memory: 24.23 %
Mysql: 0.0 %

Top processes:
Top Process %CPU 5.0 [php]
Top Process %CPU 4.0 [php]

4. You may look for a dedicated/VPS server or other hosting solution. Please
remember that propagation takes up to seventy two (72) hours so if you
decide on changing hosts you should allow enough time for propagation.

We value you as a customer and want to work with you toward a solution that
is mutually beneficial. Please let us know as quickly as possible how you
would like to proceed.
--------------------------------------------------------
One of our representatives will contact to discuss the matter further. You
may also reply to this ticket if you have any other concerns as well.

Thank you for your cooperation and understanding in this matter.

--
--
Kind Regards,
Adrian Avadani
Junior System Admin I - System Administrator Team

主机FBI

发表于 2007-10-29 21:46:07 | 显示全部楼层

你需要向对方提供你解决问题的程序。

ww011

发表于 2007-10-30 06:39:28 | 显示全部楼层

我已经将几个站彻底从LP移出,就是改变了相关域名的解析指向,并且以后也不会将LP空间用于这几个流量大的网站,希望LP尽快给我恢复空间和独立IP。。。

主机FBI

发表于 2007-10-30 09:56:58 | 显示全部楼层

Hello, i am sorry for the mistake. The problem was resloved.I moved the excessive resources away. That is to say I changed  relevant domain name analytic point. I am sure, this will not happen again. Thank you!
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