如何回信给 LunarPages确认主机购买都资料

otczh

我的 LunarPages 刚使用不到一个月,于23日就打不开了,给 LunarPages写信要求更换IP,但LunarPages回信叫我们确认身份.内容是这样的:
Hello,

Unfortunately the entire account verification you provided did not match what we have on file.

cPanel or Plesk username or the primary domain on the account:
Last 4 digits of the credit card on file:

This request is for security reasons only.

If you can not supply the last 4 digits of the credit card, please provide:

cPanel or Plesk username or the primary domain on the account:
First and last characters of the password on file:
Your full postal mailing address:
Telephone number:

Thank you.

以上信和内容,我也不知道具体的要求,我是用有网上支付功能的借记卡购买的

fanqi1234

如果没在它这里使用过信用卡，就提供
用户名username:  
密码第一位和最后一位 First and last characters of the password:  X.....Y
当初登记的地址Address:
xxxxx
xx
xxx 1xxxxx

当初登记的电话Tel: 119110