raksmart活动促销

分享

写回答

发帖

麻烦帮忙翻译下gd这封邮件的内容(已解決問題)

 关闭

英文翻译专版 英文翻译专版 1846 人阅读 | 1 人回复

发表于 2010-9-25 10:33:52 | 显示全部楼层 |阅读模式

It appears you had canceled your hosting account but had not written or called in to request a refund. Refunds are not processed automatically when you cancel a product, you must contact customer support to request a refund on any product.

I have requested that a refund be applied to your account for the canceled hosting account as per your request. As some of our services are non-refundable, the request must be reviewed and approved by our billing department. Please allow 48 hours for my request to be processed and for the credit to appear in the order history of your account, if approved.

Once the credit appears in your account, please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund for this service you will be contacted. Thank you for your patience and understanding in this matter.

Please let us know if we can assist you in any other way.
Sincerely,
Bobby P.
Online Support

回答|共 1 个

kingto

发表于 2010-9-25 18:15:53 | 显示全部楼层

看起来您已经取消了您的主机账户,但您还没有申请退款。
当您取消账户时,退款不是自动开始的,请您必须联系客户支持部门申请退款。

我已经给您的产品做了退款操作,48小时内我们的财务人员就将审核。
之后,退款最长需要5~7个工作日即可到账。
您需要登录后才可以回帖 登录 | 注册

本版积分规则