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Our support staff has responded to your request, details of which are described below:
Discussion Notes
Support Staff Response
Dear xxx,
Thank you for contacting Online Support.
You had canceled a 1 year plan for Economy Linux Web Hosting in the Asian-Pacific (AP) Region. As orders for hosting from your IP Address will automatically be designated for the AP Region, I have added the same type of hosting for the US Region to your shopping cart for you to process your order online.
I have also applied a refund to your account for the canceled hosting. Please allow 5-7 business days to see the funds applied to the associated payment method. Thank you for your patience and understanding in this matter.
Please let us know if we can help any other way.
Sincerely,
Roni P.
Online Support Technician |
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