HELPDESK终于有公告[更新有美国网友打电话去电力公司了]

hwlnba · 发表于 2010-9-17 13:37:51

The Bluehost Helpdesk is currently unavailable and will be back soon.

There is a complete power outage effecting one of the Bluehost data centers, expected ETA is roughly 1:00 AM Mountain Standard Time.

Provo Power has requested that we shut down power while the transformer is being replaced. They are allowing us to use UPS power for the phone system. The other data center is unaffected by this outage.

We apologize for any inconvenience.

一个网友提供美国犹它州的PROVO电力局电话："UPdate:City of Provo: Electric Energy Deptwww.provo.org - (801) 852-6000

Someone in the states should give them a call...ask them for eta

有人回了：I called, I asked about the outage and he said are you calling in refinance to the Blue Host company (as im sure many of you know this is a subdivision of that even bigger company) I said yes... To the point they are finishing it up and it should be about 30 - 60 minutes. "

[ 本帖最后由 hwlnba 于 2010-9-17 01:42 PM 编辑 ]

eachgold · 发表于 2010-9-17 13:40:25

娘的,上午把我吓着了

aoyou · 发表于 2010-9-17 13:49:42

我说怎么登陆好几次都抱错呢,刚买没几天就这样呀

开心私塾 · 发表于 2010-9-17 13:49:49

有公告大家就安心了，等待................

aoyou · 发表于 2010-9-17 13:57:25

我是新手,刚才还研究live chat怎么用呢

hwlnba · 发表于 2010-9-17 14:00:08

管理员上TW了。http://twitter.com/bluehost

hwlnba · 发表于 2010-9-17 14:02:01

看样子还早。技术员上Twitter更新了
Power outage currently affecting one of Bluehost's data centers. ETA 12-2AM MST. More information here: http://helpdesk.bluehost.com/
30 minutes ago via web

[ 本帖最后由 hwlnba 于 2010-9-17 02:04 PM 编辑 ]

aoyou · 发表于 2010-9-17 14:08:15

怎么上http://twitter.com/bluehost,我打不开

hwlnba · 发表于 2010-9-17 14:11:56

查了一下他们服务器的时间：2010-09-17 00:10:40
那就是他们现在才零点？还要三个小时恢复？不是吧。

hwlnba · 发表于 2010-9-17 14:33:06

@MassivePatches City says very soon, sorry I can't be more precise than that.