我的cp10 竟然赔了2个月

zxadmin

Dear Jin,

I would like to express my sincerest apologies about the recent cp10 down issue. It is unfortunate that these types of problems occur on occasion, and we are sorry that this has caused you and your business so much frustration. We definitely want you to know that we are interested in the all issues that our customers are having and doing our best to make sure that the issue does not occur again. As compensation for the recent issue, we have added two additional months of hosting to your account. Your account is now active until Jun-25-2011.
Again we deeply apologize for all inconveniences you have faced with our services and would like to say that we are more than thankful for your great patience and understanding.
Regarding the ftp problem, I have forwarded your ticket to the concerned department for assitance.
Should you have any further questions, please do not hesitate to contact us, we are available 24/7.
Respectfully,
Inna Fedenko
Customer Relations Dpt.

gypworks526

可能时间当得时间长了点。。他们重启服务器时是cp10是后启的。。

zxadmin

其实我都不知道当机的，是在论坛看到蔡要求官方赔的

mmx1

赔10个月我都没兴趣用

rogerskys

我的CP10也是说赔两个月，但为什么年限没有加给我？

goldstein

不错，知错就改还是好同志。

gypworks526

加了两个月，什么年限。。

syh863718

我的都是CP10为什么只赔了1个月

95147

我的说加2个月，但显示是只加了一个月啊

zxadmin

我的也是说加两个月，结果加了一个月，不过我刚才又要了一个月！哈哈 感觉IX也在变快啊！http://fengqiu.tk
Dear Jin,

I am really sorry for this misunderstanding and apologies for any inconviniences caused. I have added another additional month of hosting to your account. Your account is now active until Jul-25-2011.
Again, please take my sincere apologies for this situation. We appreciate your business with.
Should you have any further questions, please do not hesitate to contact us, we are available 24/7.
Respectfully,
Inna Fedenko
Customer Relations Dpt.