有在Name.com退款过的兄弟吗? 我需要帮忙.

xiaojin1001

第一次买域名,不小心checkout了 backorder, 花了99.9美元, 后来发现不对,就和客服联系,然后根据指示在Domain Nabber Management 做了cancel, 到这里以后钱就回不来了,说成了 account credit ( 大概的意思就是: 钱放在name.com里,可以消费).

我的问题是:
怎样把这钱弄回来? 折腾了好几天,信也写了不少.
下面是它们的回信:

8月31号的回信:
Thank you for contacting Name.com and we apologize for any delays. Both refunds have already been issued to your account credit. We see that you have already started using the credit. Please let us know if you haven any further questions and thank you for choosing Name.com!

9月1号的回信:
Thanks for contacting Name.com support concerning your inquiry.
When you email Name.com support with a support request, our system will create a Case order #, our system then automatically responds to you with this new case # so you may have a reference to your support request.
In regards to your question concerning receiving the account credit back to your paypal account, unfortunately this cannot be granted as you have used the account credit listed.


请那位熟悉的兄弟帮帮我. 先谢了.

xiaojin1001

第一次买域名,不小心checkout了 backorder, 花了99.9美元, 后来发现不对,就和客服联系,然后根据指示在Domain Nabber Management 做了cancel, 到这里以后钱就回不来了,说成了 account credit ( 大概的意思就是: 钱放在name.com里,可以消费).

我的问题是:
怎样把这钱弄回来? 折腾了好几天,信也写了不少.
下面是它们的回信:

8月31号的回信:
Thank you for contacting Name.com and we apologize for any delays. Both refunds have already been issued to your account credit. We see that you have already started using the credit. Please let us know if you haven any further questions and thank you for choosing Name.com!

9月1号的回信:
Thanks for contacting Name.com support concerning your inquiry.
When you email Name.com support with a support request, our system will create a Case order #, our system then automatically responds to you with this new case # so you may have a reference to your support request.
In regards to your question concerning receiving the account credit back to your paypal account, unfortunately this cannot be granted as you have used the account credit listed.


请那位熟悉的兄弟帮帮我. 先谢了.

xiaojin1001

第一次买域名,不小心checkout了 backorder, 花了99.9美元, 后来发现不对,就和客服联系,然后根据指示在Domain Nabber Management 做了cancel, 到这里以后钱就回不来了,说成了 account credit ( 大概的意思就是: 钱放在name.com里,可以消费).

我的问题是:
怎样把这钱弄回来? 折腾了好几天,信也写了不少.
下面是它们的回信:

8月31号的回信:
Thank you for contacting Name.com and we apologize for any delays. Both refunds have already been issued to your account credit. We see that you have already started using the credit. Please let us know if you haven any further questions and thank you for choosing Name.com!

9月1号的回信:
Thanks for contacting Name.com support concerning your inquiry.
When you email Name.com support with a support request, our system will create a Case order #, our system then automatically responds to you with this new case # so you may have a reference to your support request.
In regards to your question concerning receiving the account credit back to your paypal account, unfortunately this cannot be granted as you have used the account credit listed.


请那位熟悉的兄弟帮帮我. 先谢了.

ffnn

英文里说不能退到支付帐号里，因为你好像都动用过帐号里的钱啦。

ffnn

退到帐号里已经不错了，想必是backorder而不是产品的原因。

退到帐号里你就慢慢用就是啦啊，会有注册域名的一天。

在name注册域名，都是不退款的。不提供5天内删除退货。

cqboy2003

godaddy的backorder不退的，不知道name的怎么样

jellday

说你已经用了他们的credit，不能退到paypal了。