杯具了,说我资源超限了,账户被停了,谁帮我看看说什么?

lating

Note: Replying more than once may delay our response time, because your ticket will be placed at the bottom of our ticket queue.

Dear nanyuguo,

A technician responded to your ticket with:

    Hi,

    Your account is utilizing excessive resources, causing a significant degradation of services on the server. This is a shared environment and we can not allow one user to utilize the majority of the resources on a server as it affects all users adversely. Because of this, you have been temporarily moved to the hope server.

    A detail of the problem is shown below as:
    CPU:   11.51 %
    Memory:1.55 %
    Mysql: 0.3 %

    veryb5        verybusiness.com        11.51        1.55        0.3
    Top Process        %CPU 54.0        [php]
    Top Process        %CPU 53.0        [php]
    Top Process        %CPU 52.0        [php]




    As per above usages your account is more suitable for a dedicated server, not a shared situation. If any of your addon domain show suspended page, please change their nameserver to

       NS5.LUNARBREEZE.COM
       NS6.LUNARBREEZE.COM

    or change the A records to hope.lunarbreeze.com (216.227.218.75)

    We moved you to hope first to solve the issue of the degraded service on the server and second as a courtesy in order to prevent any downtime on your site to allow you time to rectify the situation. Currently, your site is not suitable for a shared hosting environment. hope is not a production server and is not guaranteed to run in the same
    manner as your old server nor will it support all functions you may have. This is a transitional server only and is not intended to be a permanent placement. Please make a decision on how you would like to proceed .Your account will be suspended if no other arrangements are made.

    You may log into hope using http://hope.lunarbeeze.com/cpanel or https://hope.lunarbeeze.com:2083/ You will not be able to log into hope using the Lunarpages main login page as the server is non-production and not available via that page.

    You have the following options:

    1. You may take steps to correct the problem. You will need to let the technician know the steps you took to correct the issue and get approval before being returned to a
        production server.

    2.You may upgrade your package to our Dedicated hosting plan. For more information on the features and pricing, Details on dedicated plans can be found here:


    Dedicated Plan http://www.lpdedicated.com

    Since we do not have the exact scripts to provide (since the manner in which PHP scripts are provided on the server only shows the username and not the script name causing the high usage), you would need to review your account for scripts that may be the cause. Please check ones such as forums, blogs,content management systems, and galleries as these are especially likely to create high usage.


    3. You may look for a dedicated server or other hosting solution. Please remember that propagation takes up to seventy two (72) hours so if you decide on changing hosts you should allow enough time for propagation.

    We value you as a customer and want to work with you toward a solution that is mutually beneficial. Please let us know as quickly as possible how you would like to proceed.
    ----------------------------------------------------------

     Thank you for your cooperation and understanding in this matter.

    Best regards,

    Disha Kaur
    System administrator team
    Red Hat Certified Engineer.

Additionally, you may also view the entire ticket by visiting: http://support.lunarpages.com/tickets/view/1986230

Your ticket ID is 1986230.

Lunarpages Web Hosting Helpdesk
https://support.lunarpages.com

开心私塾

cpu等超了，建议优化的你的网站程序，或者解决超资源问题然后让客服开通即可。他们的意思就是说建议你升级服务器。

[ 本帖最后由 开心私塾 于 2010-9-2 10:17 AM 编辑 ]

lating

谢谢你,我现在没办法进CP检查到低是那个目录下的程序造成资源超限,郁闷,我的网站都没什么流量的。肯定不是访问量大造成的！

开心私塾

记得上次有个人和客服说只有你先解除暂停，我才能解决超资源，或者升级脚本呵呵。你也可以这样试试，让他们给你先解除暂停，然后解决超资源问题。