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俺注册不到一个月,用的是justhost送的免费域名~~ 现在我想退款,请问根据下面的邮件内容来分析是不是可以全额退款???
I’m really sorry to hear that you wish to cancel your hosting with us.
Before you cancel your account, I would love to try to resolve any issues you may have and offer you 3 months FREE hosting as a goodwill gesture if I can resolve your issues and get you to stay.
If you need help with anything and would like me to arrange 3 months free hosting for you to stay a happy JustHost customer just let me know, alternatively to go ahead and cancel your account please use the information below.
TO CANCEL YOUR ACCOUNT:
Please go to http://cancel.justhost.com and follow the simple process.
You will need to enter your username and password exactly from your original JustHost welcome email.
If you do not have these or experience problems logging in, please reply to this email and I will help you.
Domain Transfer:
Due to ICANN regulations regarding the transferral of domains, if we registered your domain for you with your hosting account we cannot release it for 60 days after it was registered. For more information please visit – http://www.icann.org
If your domain was registered by us over 60 days ago and you would like to transfer your domain to a new registrar or host please email support@justhost.com
If you have any questions or you would like me to arrange your 3 months free hosting to stay hosted with us just let me know.
Have a great day!
Kind regards,
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Emma
Emma Robson
Billing Representative
www.justhost.com
View our online Video Tutorials here: http://www.justhost.com/video-tutorials |
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