HM换不了服务器哎

ke7en · 发表于 2010-8-6 22:10:50

CMW: [7:55:19 AM] Welcome to our real-time support chat. I appreciate your patience as I'm assisting multiple customers at once. How can I help you today?
KE7EN: [7:55:19 AM] I don't usually connected database
[7:55:35 AM] Hello, I am Chinese customers. Recently, web server is often wrong. I don't want to change server, Can? T often Can connect to MySQL server socket or local '/ var/the lib/MySQL/MySQL sock' (11).

Has continued for a month
CMW: [7:55:58 AM] What is the primary domain name on your account so I can take a look?
KE7EN: [7:56:14 AM] jysy.org
CMW: [7:57:07 AM] It appears that one of our technicians is currently investigating a performance issue on the server. You can learn more about what "investigating performance" means here: http://helpdesk.bluehost.com/index.php/kb/article/486. I'm sorry for the inconvenience. He should be finished working on the server in about 30-45 minutes.
KE7EN: [7:58:22 AM] Excuse me, how long can visit regularly can solve?
CMW: [8:00:41 AM] We're working on a permanent solution to this problem, however, I'm not sure when the performance issue on the server will be completely resolved. After about 30 minutes you should be able to access your account and site and we'll do what we can to keep the problem from happening again.
KE7EN: [8:01:49 AM] Well, ok. Trouble you. Hope can completely solve the problem.
[8:02:55 AM] I want to change server, could you please?
CMW: [8:03:40 AM] Which server are you wanting to move to?
KE7EN: [8:04:39 AM] I don't know, but the server was unstable, bring me a big trouble. Hope can replace server.
[8:05:13 AM] My account is jysy. Org
CMW: [8:06:03 AM] Unfortunately we're unable to move your account to another of our servers. You would have to either create a new account or move to another hosting company.
KE7EN: [8:07:48 AM] Understand. Thank you. Hope can completely solve the problem. Bye
CMW: [8:09:15 AM] Ok. You're very welcome. Have a great day!

开心私塾 · 发表于 2010-8-7 07:58:05

希望他们能解决这个问题。

goldstein · 发表于 2010-8-7 11:23:16

店大欺主。

ke7en · 发表于 2010-8-7 16:09:26

一说要换服务器他们就是他们不能要么换公司要么重新开个账户这个服务器经常出故障一只都说希望以后不会再发生可还是经常发生

Unfortunately we're unable to move your account to another of our servers. You would have to either create a new account or move to another hosting company.

到底问题何时能解决 ...............

我要一步一步往上爬
在最高点撑着夜往前飞0野让风吹干流过的泪痕
总有一天我要属于我的天
让风吹干流过的泪痕
总有一天我要属于我的天

goldstein · 发表于 2010-8-7 17:09:39

退款走人

kingto · 发表于 2010-8-8 14:18:46

他们直说让您换公司，也够绝的

ke7en · 发表于 2010-8-8 19:58:36

打算换GD的不知道怎么样呢还不会和HM的一样把用不到几个月就问题一堆

[提问] HM换不了服务器哎

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[提问] HM换不了服务器 哎

HostMonster讨论

[提问] HM换不了服务器哎