I am very sorry.I have to cancel the order.-因为在60个小时前,我已经在一家美国idc那里订购了一年期的空间服务.他们自动提供SSH功能,我当即完成了数据转移.你们的空间和流量更大,但是support Department反应速度太慢,客服不能提供实质性帮助,都是回答要耐心等待管理员来处理,但管理员却都不处理.尽管你们在这时候为我激活我退订的空间,但这对我已经没什么意义了.你们的空间很便宜,我会考虑在来年的这个时候再订购试用的.
但现在请快一点为我办理退款吧,就让这个争议就到此为止吧.
I am very sorry to tell you that I have to cancel this order as quickly as possible. Because I've already ordered a one year hosting service from a US IDC 60 hours ago. They provided me SSH access by default, so I instantly get my data backed up and transfered after my space was activated. I do admit your hosting providing your clients more adorable storage space and bigger transfer bandwidth, but I think the speed of your Customer Department was really miserable in some extent, furthermore, sometimes they don't provide me information in need and keep trying to persuading me to wait for Department administrator to get issues tackled, and in most of time, I didn't see any of them can be handled in time.
So right now you helping me activate the hosting plan I ordered, which also is the one I decide to give up using anymore, I don't think will change my mind. But I will consider to switch back if you have such price and an ameliorated customer service next year.
So I hope you could help me get my server refunded, I would be really appreciate if you could get his debating stopped right now.
Best Regards.
最后一句话很难翻,我不知道上下文,也不清楚你们的争辩到底是什么东西,我只能直译了。嘛,凑活看看,估计有地方需要修改,不过能传达清楚意思了应该。 |