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请帮忙翻译几句话给GoDaddy,谢谢(已解決問題)

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英文翻译专版 英文翻译专版 2213 人阅读 | 7 人回复

发表于 2010-8-2 16:55:50 | 显示全部楼层 |阅读模式

我的主机和SSL购买于两天前,无意中把ip  remove掉了,然后现在想安装,发现安装不了独立ip了
因为我是新买的,可以为我重新添加上去吗,谢谢

回答|共 7 个

絶望の闇

发表于 2010-8-2 20:28:55 | 显示全部楼层

Hello,
My SSL shared server was purchased two days ago, Accidently I manually removed the IP address associated with by the SSL service. So now i would like to reinstall it with a dedicated IP address, but I found suchc operation was inavailable.
The server I bought was a definately new one, you can check it out with my payment history. So can you help me re-add my IP address back to my server?
Best Regard.

这么翻不知道行不行,话说根据前两天爬楼的报告,估计LZ的IP很难要回来

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kingto

发表于 2010-8-2 20:52:32 | 显示全部楼层

敬候佳音

约定

发表于 2010-8-3 18:16:46 | 显示全部楼层

谢谢絶望の闇 我把你翻译给我的发了过去以后,刚刚他回复了我一个这样的邮件,请版主翻译一下


Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Sir/Madam,

Thank you for contacting online support.

In order to properly support this issue we will need to reveal account specific information. Before we can give out any information on the account, we will need to verify the 4 digit Support PIN on the account. We appreciate your understanding in this matter.

Please let us know if we can help you in any other way.

Sincerely,
Erik P.
Customer Care


Customer Inquiry
Hello,My SSL shared server was purchased two days ago, Accidently I manually removed the IP address associated with by the SSL service. So now i would like to reinstall it with a dedicated IP address, but I found suchc operation was inavailable.The server I bought was a definately new one, you can check it out with my payment history. So can you help me re-add my IP address back to my server?Best Regard.

--------------------------------------------------------------------------------


If you need further assistance with this matter, please contact customer service at (480) 505-8877 and reference [Incident ID: 9566891].
RAKSmart

kingto

发表于 2010-8-3 18:21:07 | 显示全部楼层

这是让您提供一些信息以便验证您的身份
您需要提供您的pin码,4位数字

回复给他们就行了

约定

发表于 2010-8-4 04:11:05 | 显示全部楼层

刚刚收到了这个 是什么意思啊

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Sir/Madam,

Thank you for your response.  

I would be happy to assist you with your issue. In order to reassign a dedicated IP address to your hosting account you will need to revoke your current SSL certificate, then purchase and set up a new certificate.




Revocation is a permanent action and cannot be reversed. This results in the instant and permanent cancellation of your SSL certificate, and the process might take up to 72 hours to complete. Your server might incur downtime while your SSL is revoked.






Once an SSL certificate is revoked, you will be unable to rekey it, renew it, or reissue it. It is permanently deleted, and the site seal graphic is automatically removed from your website.



To Revoke an SSL Certificate




Log in to your Account Manager.

In the My Products section, select SSL Certificates.

Next to the certificate you want to manage, click Manage Certificate.

From the Filters list, click Certificates and then click the common name of the certificate you want to revoke.

Click Revoke.

Enter a revocation reason in the space provided.

Click Revoke to revoke your certificate.



NOTE: If you revoke your certificate within the first 30 days, contact Customer Service. You may be eligible for a refund.



Please let us know if we can assist you in any other way.

Sincerely,

Micah G.
Online Support Team

kingto

发表于 2010-8-4 11:40:08 | 显示全部楼层

他们说为了重新变更一个独立ip,您必须先撤销目前的ssl证书,然后重新购买并设定

絶望の闇

发表于 2010-8-4 13:29:22 | 显示全部楼层

看来还是没有要回来,GODADDY这个SSL PACKAGE好黑的说
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