请求那位帮我写封邮件给LP客服（已解決問題）

c33630569

请求那位帮我写封邮件给LP客服，LP发邮件给我说我主机超资源。可我4个站加起来日IP也不到3000啊，昨天给我吧账户暂停了，叫我升级空间。我想叫你们帮我写封回复邮件，问他们我主机超资源问题出在哪里，或者我减少站点数量后，可不可以帮我恢复使用。
下面是他们发来的邮件：

support@lunarpages.com 发送至 我, 我
显示详细信息 9:05 (3 小时前)


Note: Replying more than once may delay our response time, because your ticket will be placed at the bottom of our ticket queue.



Dear yibiao deng,
A technician responded to your ticket with:
Hello,

We have been forced to suspend your account as it was found utilizing excessive resources on the server as you can see here:

%CPU: 3.64
%Mem: 8.34
MySQL: 5.5

Top Process %CPU 13.0 [php]
Top Process %CPU 12.0 [php]
Top Process %CPU 11.0 [php]

We could not move your account to stabilization server because of its big size [31gb]. As your account usage is very high and it is making our server unstable, we were forced to suspend your account. Your CPU usage, memory and Mysql are higher than the acceptable limit. Your account is causing a significant degradation of services on the server and effecting all users adversely. We strongly recommend you to upgrade your current plan, as it seems that a dedicated server is more suitable for you since there you will not face any high usage issue and you will get many facilities. It will be an independent server and you can avail full usage. For more information on the features and pricing, please see http://www.lpdedicated.com

We have given you the cpanel access.

You may log into Freetime using:

https://freetime.lunarbreeze.com:2083/

You will not be able to log into Freetime using the Lunarpages main login page.

Thank you for your cooperation in this matter. We value you as a customer and want to work with you toward a solution that is mutually beneficial. Please let us know as quickly as possible how you would like to proceed. If you have any more questions, please don't hesitate to ask us, we will be more than happy to answer them. Please feel free to contact us for further help.

If you have any questions, please don't hesitate to contact us, we will be happy to answer them.

Best Regards,

Jeremy Brown
JSA I. SD

Support and Assistance:
Help Desk - https://support.lunarpages.com/
Tutorials - http://www.lunarpages.com/tutorials/

Phones:
U.S. & International - 1-714-521-8150
Additionally, you may also view the entire ticket by visiting: http://support.lunarpages.com/tickets/view/1913937

isiscool

Hello，

I am sorry but I don't really know why my websites take so much resouces. Can you please give me any clue what causes that?

Currently there are 4 websites hosted with this account. Maybe I should move away some of them? If I did so would you reactivate my account?

Sincerely,
Your Name


占用资源挺多的， 可能真的虚拟主机不适合你了。

找VPS
或独立服务器吧

[ 本帖最后由 isiscool 于 2010-6-26 12:24 AM 编辑 ]

c33630569

谢谢。我把你写的邮件刚刚发过去了。只有等消息了