LP空间超资源怎么办

c33630569

LP空间如果超资源，叫我升级空间。我如果不升级。是不是就不可以再使用他们空间了，或者我减少子目录站点数量行不行。

还有LP送的那个域名要去哪里管理啊。我想买下来。不知道多少钱哦

这是LP今天又发的一封邮件给我：说是超资源了

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support@lunarpages.com 发送至 我, 我
显示详细信息 9:05 (3 小时前)


Note: Replying more than once may delay our response time, because your ticket will be placed at the bottom of our ticket queue.



Dear yibiao deng,
A technician responded to your ticket with:
Hello,

We have been forced to suspend your account as it was found utilizing excessive resources on the server as you can see here:

%CPU: 3.64
%Mem: 8.34
MySQL: 5.5

Top Process %CPU 13.0 [php]
Top Process %CPU 12.0 [php]
Top Process %CPU 11.0 [php]

We could not move your account to stabilization server because of its big size [31gb]. As your account usage is very high and it is making our server unstable, we were forced to suspend your account. Your CPU usage, memory and Mysql are higher than the acceptable limit. Your account is causing a significant degradation of services on the server and effecting all users adversely. We strongly recommend you to upgrade your current plan, as it seems that a dedicated server is more suitable for you since there you will not face any high usage issue and you will get many facilities. It will be an independent server and you can avail full usage. For more information on the features and pricing, please see http://www.lpdedicated.com

We have given you the cpanel access.

You may log into Freetime using:

https://freetime.lunarbreeze.com:2083/

You will not be able to log into Freetime using the Lunarpages main login page.

Thank you for your cooperation in this matter. We value you as a customer and want to work with you toward a solution that is mutually beneficial. Please let us know as quickly as possible how you would like to proceed. If you have any more questions, please don't hesitate to ask us, we will be more than happy to answer them. Please feel free to contact us for further help.

If you have any questions, please don't hesitate to contact us, we will be happy to answer them.

Best Regards,

Jeremy Brown
JSA I. SD

Support and Assistance:
Help Desk - https://support.lunarpages.com/
Tutorials - http://www.lunarpages.com/tutorials/

Phones:
U.S. & International - 1-714-521-8150
Additionally, you may also view the entire ticket by visiting: http://support.lunarpages.com/tickets/view/1913937

[ 本帖最后由 c33630569 于 2010-6-25 12:35 PM 编辑 ]

开心私塾

只要解决超资源问题就可以了，查看你的空间有没有生成一个超资源的文件，查看里面可以知道你是哪里超了资源。这个域名可以登录https://manage.opensrs.net/去管理你的域名，这个域名可以转出的；根据这个邮件好像你的cpu和记忆存储都超了。

[ 本帖最后由 开心私塾 于 2010-6-25 12:55 PM 编辑 ]

c33630569

超资源的文件是什么文件名啊，我现在FTP也登录不上去。怎么查看空间里面的文件内容啊。CP控制面板到可以进入。进入文件管理器里面只可以看到文件啊，看不到内容

开心私塾

登陆cpanel面板，点击文件管理器(file manager)查看下面的TMP文件夹的CPU_EXCEEDED_LOGS，选中最新数据，查看

c33630569

老大。TMP文件夹下面貌似没有你说那个文件哦，截图：

开心私塾

那就发邮件给客服问他们，你那些超资源了。然后删除这些文件；

tianyoucc

升级VPS。不便宜的说