ix又回信了,这次很重要,请帮我翻译一下（已解決問題）

sozei · 发表于 2010-6-25 11:02:24

Hello Cai,

Thank you for your willingness to work with us to find a solution. I checked with one of our senior techs and found out that we don't really have the ability to assign a specific IP address as the numbers are assigned sequentially by our routing hardware.

I understand if you still want to go forward with the cancellation; if so please let me know and we can process it immediately.

Sincerely,
Rob Harrington

请教版主,IX回的英文说的是什么呢,如果说不可以换IP,那我可以退款吗,我应该如何回复呢?

moulds · 发表于 2010-6-25 12:15:28

不能给你换IP，如果需要退款，请进一步联系

thanks for your prompt reply ,ok pls give me a refund, i would like to cancel the order

[ 本帖最后由 moulds 于 2010-6-25 12:17 PM 编辑 ]

isiscool · 发表于 2010-6-25 14:13:49

Hello Cai,

Thank you for your willingness to work with us to find a solution. I checked with one of our senior techs and found out that we don't really have the ability to assign a specific IP address as the numbers are assigned sequentially by our routing hardware.
谢谢你的诚心与我们商量解决方案! 我和我们的一个高级工程师沟通了一下, 结果是我们无法根据你的需要安排特定的IP地址, 因为我们的IP地址是路由器硬件来按顺序分配的.

I understand if you still want to go forward with the cancellation; if so please let me know and we can process it immediately.
我明白你可能要求取消帐号, 如果这样请告知我, 我们会立即处理.

Sincerely,
Rob Harrington

sozei · 发表于 2010-6-25 21:17:52

回二楼三楼,我已经回信了
回的内容是thanks for your prompt reply ,ok pls give me a refund, i would like to cancel the order

现在IX给我回的是以下,是什么意思呢,我还需要做什么吗

Not a problem Cai, I'm sending this ticket over to our billing department to process the cancellation.

Sincerely,
Rob Harrington
Support Hero

kingto · 发表于 2010-6-25 21:30:46

他說他把您的退款申請轉交給 billing 部門受理了,他們很快就會回復