IX这是什么意思呢?（已解決問題）

华少

Dear Hua,

Thank you for contacting us.
Please note, we provide English support only.
As 30 days have passed since your initial order, your cancellation was processed per our “Any-Time Money Back Guarantee.” This means that you have received a prorated refund for the amount of time you have pre-paid for but not used. As with the 30 day guarantee, you were also charged a pro-rated charge for the free domain points you are utilizing
698gm.com - $17.33
75sa.com - $17.49
21k8.com - $19.62
You were also charged $30 for a set-up fee as you have not finished your initial billing cycle and did not pay this set-up fee at signup.
Please note, that after reactivating your hosting account you will be able to switch all these three domains to free and receive the credit for the remaining period of the prepaid domain registration. To do this please login at https://manage.ixwebhosting.com -> click Manage button next to the domain product -> scroll dowm assign the domain to hosting account with available free points and hir Switch to Free button -> read through and confirm. Please repeat the steps for each of the domains.
Should you have any further questions, please do not hesitate to contact us, we are available 24/7.
Respectfully,
Yana Kaplanskaya
Customer Relations Dpt.
这是什么意思啊!我没要退款 是别人盗窃了我的资料·

isiscool

钱可以退给你, 但是你要付3个域名的费用: 698gm.com - $17.33
75sa.com - $17.49
21k8.com - $19.62

另外, 你要求建立帐号又取消帐号, 是有成本的, 所以你要另付$30设置费.

建议你继续使用他们的主机服务吧, 这些费用就全免了.

华少

isiscool 兄弟`在不`急翻译·加我Q 340187949 谢谢·

华少

Dear Hua,

Please contact Alipay to ask why the transaction was reverted. After that you will be able to reactivate your account and switch domains to free as described above. Please specify your question if you need assistance in any other matter. Thank you for understanding.

Should you have any further questions, please feel free to contact us at anytime, we are available 24/7.

Best regards,
Nastya Zevakova
Customer Relations Dpt.

华少

申明一下`不是我本人要退钱的`是有人盗窃我的资料·杯具·我现在的目的就是不要退主机`我要继续用`谢谢··哪位哥们在线的`解决下不`

华少

申明一下`不是我本人要退钱的`是有人盗窃我的资料·杯具·我现在的目的
Dear Hua,

Please contact Alipay to ask why the transaction was reverted. After that you will be able to reactivate your account and switch domains to free as described above. Please specify your question if you need assistance in any other matter. Thank you for understanding.

Should you have any further questions, please feel free to contact us at anytime, we are available 24/7.

Best regards,
Nastya Zevakova
Customer Relations Dpt. 就是不要退主机`我要继续用`谢谢··哪位哥们在线的`解决下不`IX发了这样的信给我`该怎么回！

华少

兄弟们帮帮我啊`谢谢·

isiscool

支付宝里的钱退回来了吗?

kingto

数据在吗？
重新买一次吧。而且他们已经表示账户被删除了。。