空间ip被封了我想退款，这是什么意思我该怎么做

无敌

May we ask why you are canceling your account?

To cancel your account and have a refund issued, please verify you are the account's owner by replying with the last four characters of the cPanel login password and the last four digits of the credit card used for the most recent hosting payment. If you paid with PayPal, please reply with the Invoice Number for that payment in place of the credit card number. This is for security purposes. Please note, the refund will be issued back to the credit card with which the service was purchased.

When a cancellation is processed, we delete all of the content from the account. This includes emails, files and databases. Once they have been deleted, there is not a possibility of restoration. Please confirm you have backed up all necessary files before we process the cancellation.

If you have any domains registered through us and wish to continue to have Bluehost renew your domains, simply keep your domains on the default auto renew setting. Domain registrations are $10.00 each per year. Privacy is an additional $4.95 per domain per year. All domains kept on the default auto renewal setting attempt renew 15 days prior to expiration.

If you do not wish to have the domain(s) auto renew, we can update the settings so that the domain name(s) are set to manual renew or to expire. Please specify.

The hosting cancellation will not be processed until we receive both the requested account verification and confirmation stating you have made backups. We await your reply

求助 我买的空间ip被封了我想退款 bluehost给我回信，请告诉我只是什么意思我该怎么做啊？

无敌

这个是我要求退款后bluehost给我的回信

isiscool

可以退款. 要求你提供控制面板登陆密码和信用卡号码后4位.  如果你是PayPal付款的, 请提供PP的Invoice Number.

无敌

是在本站购买的

无敌

我提供了账号和密码，这是他们给我回信

tao,

Thank you for verifying your name and password. However, we are still missing a couple things. Please take the time to read these instructions carefully.

If you would still like to proceed with the cancellation of your ioi1.com account, we do need some additional information from you.
Please reply with ALL of the following:

*The full PayPal Invoice number for the most recent hosting purchase.

3) Is the PayPal account that was used for the purchase of these services still active? The refund will be issued back to this PayPal account with which the service was purchased and cannot be issued to a credit card or another PayPal account.

4) Is the contact email address listed in the Profile/Billing tab current and unassociated with your hosting services? If necessary, please update the email address to a current address unassociated with your hosting account and confirm. This is where all notifications regarding your account will be sent.

5) Please confirm you have backups of ALL necessary emails, files, and databases somewhere other than BlueHost servers. When a cancellation is processed, ALL content is permanently deleted from the account. Once this data has been deleted, there is no possibility of restoration.

The hosting cancellation cannot be processed until we receive the requested information and also confirmation stating you have backups somewhere other than BlueHost servers. We await your reply.

无敌

这3项回答他们才可以取消账号是不是？？

isiscool

*The full PayPal Invoice number for the most recent hosting purchase.  提供这个,要登录PP去查.

3)  提醒你款会原路退回. 只能原路退回,没有其他选择.
4)  提醒你不要使用他们的Email帐号, 因为帐号取消后就不能用了.
5)  提醒你备份数据.

可以这样回信：
Hello,

The full PayPal Invoice number for the most recent hosting purchase is:  PP发票号码

Please proceed the cancellation!

Thanks,
your name

请注意， 款只能原路退回。

无敌

好的 谢谢

无敌

That PayPal Transaction ID matches. Thank you. We are unable to cancel the account until we have confirmation that the PayPal account is still active, that the email address is active and unassociated with your hosting service, and that you have made a complete backup of your content.


还是无法取消  怎么办啊？、

无敌

求助我现在该怎么办啊？？