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[提问] 急啊~我购买了空间+SSL+域名~现在只想退空间费,其余保留

GoDaddy GoDaddy 5720 人阅读 | 19 人回复

发表于 2010-2-25 13:06:51 | 显示全部楼层 |阅读模式

我之前购买了Win的主机 Deluxe 可是没有办法转换成LINUX的系统!
我给客户写了封信,但没有看太懂,请各位高手帮我看下,目前我的主机不申请退款能不能转换为LINUX主机类型啊。

Thank you for contacting online support.
Unfortunately, with the type of hosting account you have purchased you cannot change the operating system. You will need to cancel the hosting account you purchased and purchase a new Linux hosting account.
You may find more information on the Hosting plans that we offer at the link below:
• Hosting Plans
Purchase for the minimum amount of time as we would be able to credit move your previous purchase to this hosting account. Once you cancel the current hosting account and then purchase and setup the new one, reply back and we can proceed with the credit move. The credit move will credit the new hosting account with any remaining months left on the account you canceled.

Canceling your hosting account will delete all of your Web site files that you have stored on our servers. Be sure that you have copies of any files you want to keep before you cancel your account.  (好像是说我不能转为LINUX的主机)

:Q :Q :Q :Q :Q :Q :Q :Q 现在好像是给出的解决方案。。。。。但看不太懂啊。。。。。诶~我的英语实在是太烂了,个人帮我看看 是不是不退款换LINUX的方法啊。。。。退款也没事,只是我的账户里绑定过SSL,要不要之前取消?
To Cancel Your Hosting Account:


Log in to your Account Manager.

In the My Products section, select Hosting.

Click the checkbox next to the hosting account you want to cancel.

Click the Cancel Account button above your account list.

In the Cancel Hosting Account section on the right, click Save Changes.


After you purchase a hosting plan, you need to log in to your Account Manager to finish setting up your account.

To Set up Your Hosting Account


Log in to your Account Manager.

In the My Products section, select Hosting.

Click Setup Account next to the hosting account you want to manage.

The End User License Agreement displays. Read the agreement, select the checkbox acknowledging that you have read and agree to it, and click Next.

Enter a new user name and password for your hosting account, and confirm your password.
NOTE: This is the User ID and password that you use to connect to your hosting account with an FTP client. This is also the data you need to access your free Web Statistics.


Click Next.

If the domain name is in your account, click Select from existing and select it from the drop-down list.
If the domain name is in another account or registered elsewhere, click Enter a domain and enter the domain in the field.

Click Next.
NOTE: If a "We cannot locate this domain name's DNS record" message displays, you may need to change the domain's nameservers to point to the hosting account. For more information, see Setting Nameservers for Your Domains. Click Next to proceed.


If you have an available Standard Single Domain SSL certificate you would like to apply to this account, select the certificate, read and agree to the Subscriber Agreement, and click Next.
NOTE: Only Standard Single Domain SSL certificates are redeemable through the Hosting Control Center. If you do not have an available Standard Single Domain SSL certificate or other add-on, this screen is not displayed.


Select which version of PHP you want to use and click Next.

Ensure all settings are correct. If you need to update any information, use the Previous button, and then return to this screen.

Click Submit.


A Congratulations message displays letting you know that your hosting account should be ready to use shortly. While this process generally completes within 30 minutes, it can take up to 24 hours. Once your hosting account is ready to use, we send you an email message containing all of your basic account-management information. At this time, you can upload files to your Web site.

回答|共 19 个

jquery

发表于 2010-2-25 13:08:45 | 显示全部楼层

自己顶下!!!求强人路过帮我看看

add.c

发表于 2010-2-25 13:09:48 | 显示全部楼层

给你的是如何设置主机的教程.
如果是支付宝付款的不能单独退款主机
而且域名注册5天后也不能退款

jquery

发表于 2010-2-25 13:13:20 | 显示全部楼层

啊。我是用支付宝购买的。。。。当时是 Deluxe - WINDOW 1年 +域名 + SSL(这个是后来买的。。。。。。。。。现在退款的话,不能单独退款主机,那我的域名还有没有啊????

jquery

发表于 2010-2-25 13:14:20 | 显示全部楼层

我现在只想退空间~换成LINUX的!!!!!
其它的都保留!!!

jquery

发表于 2010-2-25 13:14:47 | 显示全部楼层

版主老大~~~我该怎么做啊。。。

jquery

发表于 2010-2-25 13:18:47 | 显示全部楼层

:Q
RAKSmart

天毅

发表于 2010-2-25 13:28:12 | 显示全部楼层

我对这个暂时没有什么研究 我先仔细看看他们的邮件再说

add.c

发表于 2010-2-25 13:31:09 | 显示全部楼层

回复 5# 的帖子

你发邮件说 如果不能退款的话让他把时间加到另外一个主机上
(你再买一个月的linux主机)

天毅

发表于 2010-2-25 13:33:24 | 显示全部楼层

Unfortunately, with the type of hosting account you have purchased you cannot change the operating system. You will need to cancel the hosting account you purchased and purchase a new Linux hosting account.
不行的是,您所购买的空间不能切换系统。您需要取消您购买的空间并购买一个新的linux空间。
You may find more information on the Hosting plans that we offer at the link below:
• Hosting Plans
Purchase for the minimum amount of time as we would be able to credit move your previous purchase to this hosting account. Once you cancel the current hosting account and then purchase and setup the new one, reply back and we can proceed with the credit move. The credit move will credit the new hosting account with any remaining months left on the account you canceled.
您可以在下边我们提供的链接里找到更多信息:
空间套餐
购买一个期限最小的linux空间,这样我们就能把您现在所剩下的空间剩余时间转过去。购买之后请来信告知,我们将会把您现有空间上的剩余时间转移过去。

Canceling your hosting account will delete all of your Web site files that you have stored on our servers. Be sure that you have copies of any files you want to keep before you cancel your account.
取消现有空间将会删除您在我们服务器上的所有数据。请务必确定您已经备份了数据,然后再取消空间。
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