raksmart活动促销

分享

写回答

发帖

误删Web Hosting,请求帮忙写个ticket,急,万分感谢

nisheng

发表于 2012-3-16 11:03:03 | 显示全部楼层

Hello:
        I have not enough money to buy a new hosting,so please help me to restore my hosting of 150G,or could you tell me how to restore it,thanks a lot!
回复 支持 反对

使用道具 举报

回答|共 23 个

nisheng

发表于 2012-3-16 11:03:35 | 显示全部楼层

再问问吧,不行的话也只能退款了
回复 支持 反对

使用道具 举报

fd11111111

发表于 2012-3-16 10:46:51 | 显示全部楼层

所以么,我想让他们恢复,退款的话估计还不够再买的
刚毕业的穷人,所以比较在乎,呵呵
回复 支持 反对

使用道具 举报

nisheng

发表于 2012-3-16 10:38:36 | 显示全部楼层

应该可以,你可以联系客服问问,使用优惠码估计退的不多
回复 支持 反对

使用道具 举报

fd11111111

发表于 2012-3-16 10:24:09 | 显示全部楼层

nisheng 发表于 2012-3-16 10:00 AM
那你申请退款再购买一个新的吧

申请退款应该不容易吧,毕竟用了优惠码购买的
回复 支持 反对

使用道具 举报

fd11111111

发表于 2012-3-16 10:23:33 | 显示全部楼层

lwbo1987 发表于 2012-3-16 09:20 AM
上面的意思说你可以恢复新的主机,但是具体操作,你可以联系客服问问吧

能帮我写一个询问如何恢复新主机的ticket么
回复 支持 反对

使用道具 举报

英文翻译专版 英文翻译专版 12702 人阅读 | 23 人回复

发表于 2012-3-15 10:17:16 | 显示全部楼层 |阅读模式

本帖最后由 fd11111111 于 2012-3-15 10:28 AM 编辑

godaddy的空间和域名,
由于不理解主机的操作规则,
误删了帐号下的150G的Web Hosting
能不能帮我写个ticket请求恢复一下
或者重新开一个新的

需要提供什么资料,我会提供的

nisheng

发表于 2012-3-15 10:34:49 | 显示全部楼层

Hello:
         I have deleted the web hosting of 150G in my background by mistake,so please help me to recover it,thanks a lot!
回复 支持 反对

使用道具 举报

fd11111111

发表于 2012-3-15 10:53:12 | 显示全部楼层

太谢谢了
回复 支持 反对

使用道具 举报

fd11111111

发表于 2012-3-15 14:28:07 | 显示全部楼层

客服回复了
Dear Sir or Madam,
Thank you for contacting online support.

In order to successfully restore your hosting account we will need the following information. Note: We can only restore hosting accounts within 30 days of cancellation.  We will also need you to setup a new hosting account to move the data into.

It is very important that you purchase and set up a new service, so that your content has somewhere to be restored to.

1. We need to know the date / time we should restore the information from.
2. What to restore: The entire site, a specific directory, a database, a file, etc.
3. Where to restore the information to.
4. Please clearly state that you accept the Restore fee of $150.00 (USD) and provide us with the last 4 digits of the payment method on file that you wish for us to use for this charge.
5. Please clearly state that you accept the Terms of Service which you can review on our legal page.
6. Tell us if we have permission to OVERWRITE any existing data with recovered data? (If not, please tell us where to restore the information to.)
7. If you are going to need a database restored please specify the name of the previous database and the name of the new database where we will restore content to. Please provide permission to overwrite the content of that database.
8. Please clarify whether you would like the website statistics for your account restored.
9. Provide the domain name that is associated with the hosting account.

Please allow 7-10 business days to complete the restore.

Please let us know if we can help you in any other way.
Sincerely,
Alex J
Customer Care


这封邮件就是告诉我如果需要恢复网站内容,需要150美元

我想联系客服说我不需要恢复数据,只需要恢复主机,主机误删除了
回复 支持 反对

使用道具 举报

您需要登录后才可以回帖 登录 | 注册

本版积分规则