[提问]
GoDaddy 退款问题 版主来一下好吗?
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看别人说GoDaddy不错,就买了,买了后第一天很正常 第二天和第三天就不正常了。不是打不开就是很慢。。第2天的和今天的时候我的朋友(外地的)就能打开我的网页 我却打不开我的网页,到晚上了我朋友打不开,我却能打开了。。。很奇怪。
现在我想退了这主机 太让人头疼了。所以我就按 本论坛的步骤退款了。。乱搞了一通后 得到两个EMAL 都是E文,,我啥也看不懂,请下面的大哥帮忙看下,,。
1.现在我想要不就退了这个天杀的主机(从买到现在也就3-4天吧),,,2.要不就是让他正常 让全国都能打开 而且稳定,
下面是EMAL :
第一封:
We've received your question. You can expect a response within 24 hours.
Your Incident ID is: 13331910
Need help fast? Find answers, check out FAQs, and connect with other customers at Go Daddy Community.
Or, talk with our highly trained, courteous support staff – they're waiting to take your call. Whatever time it takes to assist you, that's the time you'll receive: 24/7 Sales & Support: (480) 505-8877 - 24/7 Billing Support: (480) 505-8855.
Thanks,
GoDaddy.com
P.S. As a Go Daddy customer you're already a member of our affiliate program. Click here to start earning commission instantly.
第二封:
Our support staff has responded to your request, details of which are described below:
Discussion Notes
Support Staff Response
Dear Sir,
Thank you for contacting online support.
Please respond to the note which was sent to you. This is the method you may make the same refund request.
If you have not yet received a note, please send one to 'abuse@secureserver.net'. We are unable to process a refund through this request. It will need to be requested from the abuse@secureserver.net team.
Sincerely,
Rebecca C
Customer Care Center
Customer Inquiry
Name : 王小伟 王
ShopperID : 40536656
Phone : 13866236221
Shopper Validated : Yes
Browser : Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/535.2 (KHTML, like Gecko) Chrome/15.0.874.106 Safari/535.2
Issue :
I'm sorry but I have to request a refund of the canceled products . Thanks
--------------------------------------------------------------------------------
If you need further assistance with this matter, please contact customer service at (480) 505-8877 and reference [Incident ID: 13331910].
To thank you for your patience, we'd like you to enjoy 20%* off your order of $65 or more at GoDaddy.com. Simply use source code gdbb687 when you order or mention the code when you call (480) 505-8877.
Thanks,
GoDaddy.com, Inc.
P.S. As a Go Daddy customer you're already a member of our affiliate program. Click here to start earning commission instantly.
到现在我也不知道怎么弄,,,最好是退款不要了。。请版主帮帮忙。。小弟实在感谢,,我QQ329990853 邮箱329990853@qq.com
[ 本帖最后由 hnshw 于 2011-11-12 09:55 PM 编辑 ] |
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hnshw
发表于 2011-11-12 22:03:08
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hnshw
发表于 2011-11-13 11:20:07
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test112
发表于 2011-11-13 17:09:43
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全国都能打开,这个要看运气,退款godaddy是可以退的. |
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tesing
发表于 2011-11-13 17:21:04
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是啊,我也注册三天了,有两天是挂着的,也想退了…… |
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hnshw
发表于 2011-11-13 19:50:28
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lwbo1987
发表于 2011-11-14 09:21:17
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hnshw
发表于 2011-11-14 11:30:34
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Our support staff has responded to your request, details of which are described below:
Discussion Notes
Support Staff Response
Dear Sir/Madam,
Thank you for contacting Online Support. We have completed a request for a refund to be applied to your account for the canceled domain and hosting. All refund requests must be reviewed for final approval by our billing department. Please allow up to 48 hours for the request to be processed and for the refunded receipt to appear in the Order History of your account. If it is not approved, you will receive a denial notification at which time you can respond to this email for further review. Upon approval, you will receive a confirmation of the refund.
Once the refunded receipt appears in your account, please allow 5-7 business days to see the funds applied to the associated payment method. If we are not able to process a refund to the original payment method for this service you will be contacted. Thank you for your patience and understanding in this matter.
Please let us know if we can assist you in any other way.
Sincerely,
Stan P.
Online Support Team
Customer Inquiry
Dear GoDaddy:
I am not satisfied with your host and domain name because of his speed and quality is very unstable so had to delete and refund
Delete the following:
Domain Name Registration - 1 Year: WANK9.INFO
Hosting - Web - Deluxe - Linux - 1 year: wank9.info
4-Digit Pin :1233
Purchased on original receipt: 373286494
So I have to refund
--------------------------------------------------------------------------------
If you need further assistance with this matter, please contact customer service at (480) 505-8877 and reference [Incident ID: 13337828].
To thank you for your patience, we'd like you to enjoy 20%* off your order of $65 or more at GoDaddy.com. Simply use source code gdbb687 when you order or mention the code when you call (480) 505-8877.
Thanks,
GoDaddy.com, Inc.
P.S. As a Go Daddy customer you're already a member of our affiliate program. Click here to start earning commission instantly.
这是今天刚收到的 退款成功了吗?? |
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lwbo1987
发表于 2011-11-14 11:33:44
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yangchangming
发表于 2011-11-15 21:58:20
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我昨天才付的款,购买的是域名和空间,我想只退 空间,不知道是否可以啊??? |
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