支付宝十六天了还没收到godaddy退款啊，哥哥们求救啊！！

fanlongyu

小弟在godaddy上买了个无限空间和一个送的便宜的.com域名，结果发现买的空间是新加坡亚太机房的，听说会慢一倍，我想用这个空间长期建多站，就想换个美国空间，2011年9月20日申请退款成功，现在已经10月6日，去杭州玩了回来还是很失望，都十六天过去了，支付宝账户还是那么一点钱，好像退款是遥遥无期了，最近经济比较紧张又着急网站上线，很崩溃啊，一封封给在线邮件给godaddy，回复的很快啊，都是没用的，给支付宝客服打电话，她说要交易号，我擦，godaddy只给了个退款收据号，屁用啊，一遍遍催，一遍遍哭啊，godaddy还是回复那些东西说退款了找支付宝要去。真蛋疼到极致啊，心酸啊心碎啊，求哥哥们帮助！！！


他们今天又回复的，说要支付宝截图，真蛋疼，我不信这个可以退款，屁用啊！
Dear fan yu,

Thank you for contacting Online Support. The refund in question was processed on September 20, 2011 and was returned to Alipay to be credited to you. Please contact Alipay for more information on this, as the funds have been processed by our system.

Otherwise, please take a screen shot of your Alipay transaction history to verify the funds were not applied to your account and respond to this email with the image file attached.  We will then be happy to research this issue for you.

The term screen shot refers to "grabbing" a still image of the contents of your computer monitor that can be saved as a graphic file and printed, faxed, or emailed.

Screen shots are very helpful in explaining what you are seeing on your computer when working with customer support. It is often easier for you and for the support representative if you take a screen shot of what you are seeing and simply send it in.

Here is a quick step by step on how to do it:

How to Capture a Screen Shot in Windows:

In Windows, taking a screen shot is done by pressing the Print Screen key on your keyboard. On most standard keyboards, it is found to the right of the F12 key in the upper right hand portion of the keyboard. When this key is pressed, Windows takes a snapshot of the current contents of the screen and saves it to the Windows Clipboard.

If you want to take a screen shot of just the active window, make sure to click once on the window you are working with, then hold down the Alt key and press Print Screen. This will send the contents of the active window to the Clipboard.

You will then need to save the image to an image editor. You can use any software that you feel comfortable with. If you don't have an image editor, you can find Microsoft Paint installed on almost every computer that runs Windows. It is usually available from the Start menu by clicking START, Programs, Accessories, Paint.

Once you've opened your image editor, click on the Edit menu and choose Paste. The Screen Shot will be dropped into the image editor for you to save. Click on the File menu, and then choose Save to save it as a file in the graphics format of your choice. The best file type to use for saving screen shots is .jpg (if your software allows it).

Now that you have the file saved, you can attach it to an email to our support forum. Please do not place the image in the body of the email as we will be unable to see the embedded images.

How to Capture a Screen Shot in Mac OS X:

To take a screen shot on your Macintosh computer you may use the Command-Shift-3 function. When you press Command-Shift-3 your Macintosh will capture a screen shot and save it to the desktop of your computer.

Now that you have the file saved, you can attach it to an email to our support forum. Please do not place the image in the body of the email as we will be unable to see the embedded images.

Please let us know if we can assist you in any other way.


一下是截图：

fanlongyu

Dear Fan,

Thank you for contacting Online Support.

I understand your concern with your refund for your hosting account. After reviewing the details of the account it does appear that we have requested the refund on our end. To be able to view your account order history to view the credited receipt please follow the included information:
To Access Your Order History

fanlongyu

Dear Fan,

Thank you for contacting Online Support.  Based on the information provided, your concern is the refund. Reviewing the account I am showing that the refund has been provided back. Refunds processed via Alipay can take up to 7-10 business days to process.  I would recommend to contact Alipay to determine the status of the refund once the 10 days have passed. Sorry for any inconvenience.

Please let us know if we can assist you in any other way.

Sincerely,
Justin P.
Online Support

yesemgq

楼主放弃吧 没的要了  我也遇到一次了 最后直接踢球了 让我找支付宝官方去 我晕

fanlongyu

真是唉。。。。这年头，唉。、。等几天发了工资再买吧，在上海这昂贵到房租都交不起的地方。。。。

[ 本帖最后由 fanlongyu 于 2011-10-6 05:01 PM 编辑 ]

fanlongyu

感谢建议，我看真的是没希望了,.......

fanlongyu

感谢建议，都十六天了，怕是这点钱搞没见了，不要罢了，揪心蛋疼了这么久。。。

133ad

耐心等待 正常现象

gd不会梅你的钱

fanlongyu

都已经十七天了啊，不指望退款了，唉。。。。

fanlongyu

感谢哥哥们帮助啊，刚刚十几分钟前收到退款了：

真是等到蛋开花了都，前些日子还在为生活的种种不幸暗自垂泪，现在阳光明媚了，哈哈，刚刚还在准备给gd客服发截图呢，刚刷新一看哇靠怎么多了一条+号的交易记录，真兴奋啊，哇靠，回去就开始上站，开站大吉:www.xiongmm.com
以下是对gd蹩脚的感谢信：
18 days, I finally arrived....Thank you for a refund, burst into tears......thank you...

[ 本帖最后由 fanlongyu 于 2011-10-8 10:30 AM 编辑 ]