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[提问] GD给我回了这封信,不知是什么意思,望高手指点!谢谢

GoDaddy GoDaddy 3001 人阅读 | 11 人回复

发表于 2011-9-18 22:49:20 | 显示全部楼层 |阅读模式

前几天网站突然不能访问。
发站内信到GD的客服,今天回复。说我违反了下面这一条:

"If you are hosting your website on Go Daddy’s servers, you are responsible for ensuring there is no excessive overloading on Go Daddy’s DNS or servers. In the event you exceed your allotted bandwidth, compute cycles or disk space and thereby overload Go Daddy’s DNS or servers"



我不太懂英语,不知道是流量超了,还是数据库大小超了。望高手指教。

该怎么解决呢?谢谢!

回答|共 11 个

lwbo1987

发表于 2011-9-19 09:22:21 | 显示全部楼层

不一定是超流量的邮件,是提醒你不要超过他们限制的资源
RAKSmart
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tudoucash

发表于 2011-9-20 23:12:12 | 显示全部楼层

原帖由 lwbo1987 于 2011-9-19 09:22 AM 发表
不一定是超流量的邮件,是提醒你不要超过他们限制的资源


如果是这样,应该怎么解决呢?

附邮件全文:
Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Sir/Madam,

I understand you are not able to access the hosting account for nywqb.com. The account had been issued a network violation, and was suspended as a result. I will include the information from the previous emails we have sent below.

"Dear Sir/Madam,









Regarding your hosting account nywqb.com:









The nywqb.com website has been suspended for violating section 3 "Your Obligations" of Go Daddy's Web Site and Virtual Dedicated Server Service Agreement.

The relevant passage of this agreement has been provided below:









"If you are hosting your website on Go Daddy’s servers, you are responsible for ensuring there is no excessive overloading on Go Daddy’s DNS or servers. In the event you exceed your allotted bandwidth, compute cycles or disk space and thereby overload Go Daddy’s DNS or servers"




Go Daddy's "Web Site and Virtual Dedicated Server Service Agreement" is located at the following URL: https://www.godaddy.com/agreements/ShowDoc.aspx?pageid=HOSTING_SA








The administrators of Go Daddy’s database servers have discovered that your zhaowenzhi33 database caused an overload of shared resources for the server that it resides on. This overload threatened the health of the server and, in turn, threatened the connectivity of other customers utilizing it. This is, of course, unacceptable. Go Daddy had no choice but to take immediate action to protect our network and to prevent the possibility of a service interruption for other customers. Your services were suspended as a result.








After detecting this problem Go Daddy's database administrators requested that Go Daddy's Advanced Hosting Support team notify you of the suspension and request that you resolve the underlying issue.








Go Daddy’s Hosting Support team attempted to contact you via email and telephone in the hope that you could reduce the size of this database. As we did not receive a response from you regarding these contact attempts, taking the further step of suspending your website was the only available option to resolve this situation.








Unfortunately, we are unable to troubleshoot custom scripting, and therefore, unable to provide a specific solution to you. However the following information was provided by our administrators:






You will need to correct the following query :



Problematic query:
SELECT p.tid,p.subject,t.highlight FROM pre_forum_thread t,pre_forum_post p WHERE t.tid=p.tid AND p.invisible=0 AND p.tid<>211473 AND p.first=1 AND t.isgroup=0 AND t.fid NOT IN ('') ORDER BY t.dateline DESC LIMIT 0,6

EXPLAIN:
id select_type table type possible_keys key key_len ref rows Extra
1 SIMPLE p ref invisible,displayorder,first invisible 1 const 259462 Using where; Using temporary; Using filesort
1 SIMPLE t eq_ref PRIMARY,displayorder,typeid,isgroup PRIMARY 3 zhaowenzhi33.p.tid 1 Using where

This query examines 259462 rows, which is unacceptable in shared hosting.






*** IMPORTANT ***








Due to the serious nature of this situation, your web site nywqb.com is scheduled to be suspended if you do not take immediate action. This suspension will take place August 3, 2011 at 4pm PST if either you fail to reply to this message OR fail to correct the problematic query after committing to do so.






****************








After you have examined this issue, your services can be reactivated by responding to this notice with the following:








1. A statement that you have reviewed and agree to abide by the terms of the "Web Site and Virtual Dedicated Server Service Agreement," and








2. A detailed description of the steps you have taken, or intend to take, to resolve and/or correct this issue, and








3. A statement that you agree to configure your site in such a way as to ensure that there is not a re-occurrence of this issue at any point in the future.








After we receive your reply with these statements we will contact Go Daddy’s database administrators, provide them with your solution, and request that they re-investigate the issue. If they approve your proposed solution, we will reactivate your service. (We reserve the right to suspend services again should its reactivation result in a repeat occurrence of the problem.)





If you have questions about this matter, you may contact us by replying to this email or by calling 480-505-8871.









We appreciate your cooperation in this matter.









Hosting Support Team"



Please let us know if we can be of further assistance.
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tudoucash

发表于 2011-9-20 23:13:16 | 显示全部楼层

我的网站目前还是这样的提示:
“This site is currently unavailable.

If you are the owner of this site, please contact us at 1-480-505-8855 at your earliest convenience
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lwbo1987

发表于 2011-9-21 09:11:02 | 显示全部楼层

你的数据库资源超了,优化下你的数据库
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tudoucash

发表于 2011-9-21 17:44:30 | 显示全部楼层

原帖由 lwbo1987 于 2011-9-21 09:11 AM 发表
你的数据库资源超了,优化下你的数据库


大哥,我这是个虚拟主机,“Hosting - Web - Ultimate - Linux ”这个方案。这个方案的数据库可是1GB 啊!  怎么会超呢?

另外,我用的是DEDE的程序。

通过GD的网页进入到虚拟主机管理页面是提示“Current Hosting Account Status: Suspended ”。

无法进入到管理页面 怎么办?

先谢谢大哥了,帮忙看看怎么解决?

[ 本帖最后由 tudoucash 于 2011-9-21 05:46 PM 编辑 ]
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lwbo1987

发表于 2011-9-21 17:51:04 | 显示全部楼层

回复 7# 的帖子

你的数据库占用系统资源过大,影响了别人的使用,所以godaddy才封了你的空间,需要你优化下你的数据库资源
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tudoucash

发表于 2011-9-21 22:51:18 | 显示全部楼层

原帖由 lwbo1987 于 2011-9-21 05:51 PM 发表
你的数据库占用系统资源过大,影响了别人的使用,所以godaddy才封了你的空间,需要你优化下你的数据库资源


我的意思是 我现在连管理页面都进不去,怎么进行优化?谢谢
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微微百科

发表于 2011-9-22 09:41:13 | 显示全部楼层

原帖由 tudoucash 于 2011-9-21 10:51 PM 发表


我的意思是 我现在连管理页面都进不去,怎么进行优化?谢谢


联系Godaddy官方
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lwbo1987

发表于 2011-9-22 14:14:22 | 显示全部楼层

回复 9# 的帖子

联系官方客服解决
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