Godaddy怎么退钱，会全额退给我吗？

didicoco

如题，我上次购买GODADDY的空间，第一次因为 在付款时 把域名从一年改到2年，导致没有购买成功，但是钱是扣了我的。因为没成功就又买了一次。第二次成功了，但是GODADDY的 Ftp file manager却老是打不开。本来英文就头大，加上这么郁闷，想退钱了，但上次发了封 中式英文的邮件去要求退款对方根本没反应。虽说是中文英文但只有几句话他们应该能看懂。 第一次购买空间因为付款时域名购买年限变动一下，空间购买失败但钱没返还到支付宝，要求他们客服核实后退款         该怎么翻译呢？ 他们会全额退款吗？

lpj

可以到英语翻译版块翻译，购买主机30天内可以全额退款

lwbo1987

申请退款就是了，参考GoDaddy申请退款图文教程

didicoco

是这样子的，版主。            第一次没有购买成功，但钱是扣了的 。那个产品目录里就没有 第一次购买的产品。  我花了2次的钱买了一次的产品 ，       按照你提供的教材地址， 进去了。但是没有看到 第一次失败的产品。        也不知道怎么和他们反应

didicoco

Dear yuanping deng,

Thank you for your order. Unfortunately, we could not process your order using Alipay™ for the following reason:

Funding received was less than expected. This could be due to any change made in the shopping cart before payment confirmation was received.

If funds were received, we have refunded the full amount received back to your Alipay account.
REFUND AMOUNT: ($126.12)

Again, your order was not processed. If you wish to re-order, please use the following link to return to your shopping cart.




Please contact us if you need any further assistance.

We look forward to your continued patronage,
GoDaddy.com, Inc.

这是对方的邮件，就是失败的这一次。

didicoco

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Sir/Madam,

Thank you for contacting Online Support. Please allow 5-7 business days to see the funds applied to the associated payment method.

Please let us know if you have any further questions, comments, or concerns by replying to this email. Our service departments and telephone lines are open 24 hours a day, 365 days a year to accommodate your needs anytime.

Sincerely,

Amber P.
Online Support Team


Customer Inquiry
it's you reply me . until now i didn't received any money in my Alipay account. so i pay for it again .
now i hope you can verify it , refound my money



------------------ 原始邮件 ------------------
发件人: "support";
发éæ—¶é—´: 2011å¹´6月5æ—¥(星期天) 下午4:36
收件人: "287958344"<287958344@qq.com>;

主题: Your order was not processed





Dear yuanping deng,

Thank you for your order. Unfortunately, we could not process your order using Alipayâ„¢ for the following reason:

Funding received was less than expected. This could be due to any change made in the shopping cart before payment confirmation was received.

If funds were received, we have refunded the full amount received back to your Alipay account.
REFUND AMOUNT: ($126.12)

Again, your order was not processed. If you wish to re-order, please use the following link to return to your shopping cart.


Please contact us if you need any further assistance.

We look forward to your continued patronage,
GoDaddy.com, Inc.




Copyright � 2011 GoDaddy.com, Inc. All rights reserved.

--------------------------------------------------------------------------------


If you need further assistance with this matter, please contact customer service at (480) 505-8877 and reference [Incident ID: 12040815].




To thank you for your patience, we'd like you to enjoy 20%* off your order of $65 or more at GoDaddy.com. Simply use source code gdbb687 when you order or mention the code when you call (480) 505-8877.

Thanks,
GoDaddy.com, Inc.

P.S. As a Go Daddy customer you're already a member of our affiliate program. Click here to start earning commission instantly.

这是他今天发的回复邮件 版主帮我看看什么意思啊

kingsontsao

等5到7天 他们会退款给你的

lwbo1987

godaddy说你支付宝购买失败了，他们会全额退给你的

gimido

会全额退款的。
我已经退了两次。都是全额退款的。

ayinsky

看到大家都说30天以内会全额退款，可是我之前买的主机因为是亚太机房我想买美国的，结果申请退款，还没到一个月呢，没有全额退给我，扣了一部分钱。