100元求救100个小时没有解决的问题

xiaohan111 · 发表于 2011-2-21 20:10:17

新换独立ssl，新ip已经下来，但是访问所有站提示500错误，ftp也不能连接。咨询美国美国缺说服务器正常。win主机。权限也开了。！

本人QQ396756848

fisher608 · 发表于 2011-2-21 20:38:36

期待更新了

xiaohan111 · 发表于 2011-2-21 20:43:30

是更新问题吗？ftp都连接不上，好像ip没生效。500错误

xiaohan111 · 发表于 2011-2-21 20:52:59

100个小时过去了

xiaohan111 · 发表于 2011-2-22 10:09:07

没人帮我

xiaohan111 · 发表于 2011-2-22 10:12:01

Thank you for contacting Online Support. It appears there are some issues with your hosting with us. While reviewing the account it seems we have already escalated a previous ticket related to this one (11041686) to our Shared Hosting Support. Please keep in touch with ticket 11041686 for help regarding your hosting account.

add.c · 发表于 2011-2-22 10:22:52

我帮你看看。刚看到你短信了

xiaohan111 · 发表于 2011-2-22 11:17:24

谢谢了

xiaohan111 · 发表于 2011-2-22 11:28:03

Upon further review of your account, it appears the reason you are unable to access the root directory could be caused by either by too many files in the root directory of your hosting account or files that are not NTFS compatible. Due to this, we request your authorization to zip the contents of the /htmldirectory so that we can re-establish permissions to that folder.

In order for us to zip the content, we will need your 4 digit pin and explicit permission that we may compress all the contents of the /htmldirectory.

xiaohan111 · 发表于 2011-2-22 11:29:21

Upon further review of your account, it appears the reason you are unable to access the root directory could be caused by either by too many files in the root directory of your hosting account or files that are not NTFS compatible. Due to this, we request your authorization to zip the contents of the /htmldirectory so that we can re-establish permissions to that folder.

In order for us to zip the content, we will need your 4 digit pin and explicit permission that we may compress all the contents of the /htmldirectory.

[提问] 100元求救100个小时没有解决的问题

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