出大事了！！gd里子网站文件夹的文件全丢失！！

qq1986114 · 发表于 2011-1-21 10:25:04

这是什么情况？？？？

dicer · 发表于 2011-1-21 10:26:36

呵呵，多半是你自己操作的问题吧。。

add.c · 发表于 2011-1-21 10:26:47

换系统了吧。现在不要动FTP，等下GoDaddy会把文件给你迁移好

qq1986114 · 发表于 2011-1-21 10:31:56

原帖由 dicer 于 2011-1-21 10:26 AM 发表
呵呵，多半是你自己操作的问题吧。。

我半个月没动过 gd了，今天早上突然就访问不了.

qq1986114 · 发表于 2011-1-21 10:35:26

换系统了吧。现在不要动FTP，等下GoDaddy会把文件给你迁移好

很久没登录过gd了，，，我没换系统啊，，，现在子网站全部没有，只剩下文件夹，，

会不会我用这样的文件夹名字会被删除？？？
.138dg.com
但我已经用了几个月了

add.c · 发表于 2011-1-21 10:36:29

可能是GoDaddy淘汰老服务器，或者你发邮件问问GoDaddy客服

qq1986114 · 发表于 2011-1-21 10:42:47

原帖由 add.c 于 2011-1-21 10:36 AM 发表
可能是GoDaddy淘汰老服务器，或者你发邮件问问GoDaddy客服

不懂英语，只用了google的翻译发了个邮件

qq1986114 · 发表于 2011-1-21 10:44:48

我看了空间使用情况，发现一直就是 1G多的使用，今天突然变成200M ，，我的站啊！！！！

add.c · 发表于 2011-1-21 13:57:48

耐心等待下看
另外有翻译版可以求翻译的

qq1986114 · 发表于 2011-1-21 16:05:39

已经回复邮件了，，但好像要收费？？？是他们的问题，怎么要收我的费用？？我要他赔我损失呢，
现在子网站的域名全部都不能解析，指向其它目录一样提示 "Page Not Found"

邮件内容：

Dear Jevon Chan,

Thank you for contacting Online Support.

I understand that the content for these three secondary domain names has been lost. In order to successfully restore your hosting account we will need the following information. Note: We can only restore content up to 30 days back.

1. We need to know the date / time we should restore the information from.
2. What to restore: The entire site, a specific directory, a database, a file, etc.
3. Where to restore the information to.
4. Please clearly state that you accept the Restore fee of $150.00USD and provide us with the last 4 digits of the payment method on file that you wish for us to use for this charge.
5. Please clearly state that you accept the Terms of Service which you can review on our legal page.
6. Tell us if we have permission to OVERWRITE any existing data with recovered data? (If not, please tell us where to restore the information to.)
7. If you are going to need a database restored please specify the name of the previous database and the name of the new database where we will restore content to. Please provide permission to overwrite the content of that database.
8. Please clarify whether you would like the website statistics for your account restored.
9. Provide the domain name that is associated with the hosting account.

Please allow 7-10 business days to complete the restore.

Please let us know if we can assist you in any other way.

[ 本帖最后由 qq1986114 于 2011-1-21 04:12 PM 编辑 ]

[提问] 出大事了！！gd里子网站文件夹的文件全丢失！！

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