GD 的回信，帮忙看一下，谢谢

网虫爬爬 · 发表于 2010-12-1 07:27:03

24/7 Sales & Support: (480) 505-8877 – 24/7 Billing Support: (480) 505-8855

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Sir/Madam,

Thank you for contacting Online Support. It appears you have responded from a different email from your original inquiry In order to properly support this issue we will need to reveal account specific information. Before we can give out any information on the account, we will need to verify the 4 digit Support PIN on the account. We appreciate your understanding in this matter.

Please let us know if there is anything else we can assist you with.

Sincerely,

Laurel P.
Online Support Technician

Customer Inquiry
Name : yongbo jiang
Phone :
Domain Name : zhezhixueyuan.com
Shopper Validated : No
Browser : IE Version : 6.0
Issue : I can't access my website "zhezhixueyuan.com" , please check it .

If you need further assistance with this matter, please contact customer service at (480) 505-8877 and reference [Incident ID: 10402702].

Please let us know how we are doing by completing the survey located here.

To thank you for your patience, we'd like you to enjoy 20%* off your order of $65 or more at GoDaddy.com. Simply use source code gdbb687 when you order or mention the code when you call (480) 505-8877.

Thanks,
GoDaddy.com, Inc.

P.S. As a Go Daddy customer you're already a member of our affiliate program. Click here to start earning commission instantly.

jiaren · 发表于 2010-12-1 07:41:50

重新提交问题给他们，并提供你的PIN码给他们

网虫爬爬 · 发表于 2010-12-1 07:46:46

非常感谢！
再次“submit a ticket”呢？还是在我的邮箱里直接回复？听说重复提交，回复会很慢的啊!

开心私塾 · 发表于 2010-12-1 08:40:00

在邮件中回复即可，不用重新开一个ticket

网虫爬爬 · 发表于 2010-12-1 09:48:03

为保险起见，我邮件里回复了个，有重新提交了个ticket，不会有什么反作用吧？

刚刚看到GD回信了：

We've received your question. You can expect a response within 24 hours.

Your Incident ID is: 10402702

Or, talk with our highly trained, courteous support staff – they're waiting to take your call. Whatever time it takes to assist you, that's the time you'll receive: 24/7 Sales & Support: (480) 505-8877 - 24/7 Billing Support: (480) 505-8855.

Thanks,
GoDaddy.com

P.S. As a Go Daddy customer you're already a member of our affiliate program. Click here to start earning commission instantly.

接下来我该怎么做呢？

[ 本帖最后由网虫爬爬于 2010-12-1 09:56 AM 编辑 ]

add.c · 发表于 2010-12-1 09:55:26

会回复的慢

网虫爬爬 · 发表于 2010-12-1 11:30:31

版主幸灾乐祸啊

会慢到什么程度啊，几天？

add.c · 发表于 2010-12-1 11:31:26

1天

网虫爬爬 · 发表于 2010-12-1 14:46:22

那还好……

网虫爬爬 · 发表于 2010-12-1 19:18:37

GD有回信了，可问题还是没有解决，帮忙看看该怎么办啊？

24/7 Sales & Support: (480) 505-8877 – 24/7 Billing Support: (480) 505-8855

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear yongbo jiang,
Thank you for your reply to Online Support. I understand you are unable to access your website zhezhixueyuan.com. During our review of your account, we did not see any issue with the operational status of your hosting account and your site appears to be setup and accessible without issue.

Please let us know if you are still experiencing an issue along with a detailed account of the error message(s) or other symptoms and a list of steps taken to replicate the issue and we will be glad to further research this for you.

Please let us know if we can help you in any other way.
Sincerely,
Ray P.
Online Support Team

Customer Inquiry
PINï¼š2561

2010/12/1

> *24/7 Sales & Support: (480) 505-8877 - 24/7 Billing Support: (480)
> 505-8855*
>
>
> Our support staff has responded to your request, details of which are
> described below:
>
> Discussion Notes *Support Staff Response* Dear Sir/Madam,
>
> Thank you for contacting Online Support. It appears you have responded from
> a different email from your original inquiry In order to properly support
> this issue we will need to reveal account specific information. Before we
> can give out any information on the account, we will need to verify the 4
> digit Support PIN on the account. We appreciate your understanding in this
> matter.
>
> Please let us know if there is anything else we can assist you with.
>
> Sincerely,
>
> Laurel P.
> Online Support Technician
>
> *Customer Inquiry* Name : yongbo jiang
> Phone :
> Domain Name : zhezhixueyuan.com
> Shopper Validated : No
> Browser : IE Version : 6.0
> Issue : I can't access my website "zhezhixueyuan.com" , please check it .
> ------------------------------
>
>
> If you need further assistance with this matter, please contact customer
> service at *(480) 505-8877* and reference [Incident ID: 10402702].
>
> Please let us know how we are doing by completing the survey located here
> .
>
>
> To thank you for your patience, we'd like you to enjoy *20%* off your
> order of $65 or more *at GoDaddy.com.
> Simply use source code *gdbb687* when you order or mention the code when
> you call (480) 505-8877.
>
> Thanks,
> GoDaddy.com, Inc.
>
> P.S. As a Go Daddy customer you're already a member of our affiliate
> program. Click hereto start earning commission instantly.
>
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If you need further assistance with this matter, please contact customer service at (480) 505-8877 and reference [Incident ID: 10402702].

Please let us know how we are doing by completing the survey located here.

To thank you for your patience, we'd like you to enjoy 20%* off your order of $65 or more at GoDaddy.com. Simply use source code gdbb687 when you order or mention the code when you call (480) 505-8877.

Thanks,
GoDaddy.com, Inc.

P.S. As a Go Daddy customer you're already a member of our affiliate program. Click here to start earning commission instantly.

[提问] GD 的回信，帮忙看一下，谢谢

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