同行者戒：千万不要用lunarpages,简直是诈骗！

care100 · 发表于 2009-8-21 01:35:50

才用了四个月，我的服务器被封了，从本地连不上数据库，控制面板进不去，FTP连不上了。四天时间，没有一个解释。还把我的提交问题的邮箱出封了。真是哭诉无门啊。我辛苦几个月的数据什么办？他们边个理由也下给。提交ticket要么不回，直接关闭，要么隔十来个小时复一封推托说已提交到另一个技术人员作深入调查。

打电话一个多小时进不去。忙！！！还说是24小时支持。简直是放屁！！！

他奶奶的，没想到美国佬最是畜牲！
我的网址是：http://nike4store.com 在线商铺，没关它鸟事的

:Q :Q :Q :Q :Q :Q

:'( :'( :'( :'(

[ 本帖最后由 care100 于 2009-8-21 01:42 AM 编辑 ]

care100 · 发表于 2009-8-21 01:45:50

请看这个回复，一直推，四天了
Dear fangming zheng,

A technician responded to your ticket with:

Hello Fangming, I have forwarded this ticket to our technical staff for review. Please note that our technical staff queue has a slightly longer turn around time for responses, as the tickets tend to require more in depth evaluation. You will be notified when more information is available. Thank you for contacting Lunarpages helpdesk. If you require additional assistance, please do not hesitate to contact us again. Kind Regards, Aon Ngiamphaisan Support@lunarpages.com Support forums - http://www.lunarforums.com Telephone: 1-714-521-8150 , Fax: 1-714-521-8195 24 hour Network Status Line: 1-562-697-8106

Additionally, you may also view the entire ticket by visiting: http://support.lunarpages.com/tickets/view/1552116

Your ticket ID is 1552116.

Lunarpages Web Hosting Helpdesk
https://support.lunarpages.com

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------------------ Original ------------------
From: "support"<support@lunarpages.com>;
Date: 2009年8月20日(星期四) 晚上11:49
To: "care100"<care100@qq.com>;
Subject: Re: [Lunardesk] [TS38XL62LVJ1] You guys hang me up for 4 days!Cruel things of you crew !

care100 · 发表于 2009-8-21 02:01:21

ticket的客户支持邮箱被封，说是为了安全

Your message with the subject I cannot access my webpage was not processed by our system, because your email address (care100@qq.com) has been temporarily banned. The email address was banned because:
Ticket ID 326864If you wish to contact us regarding this ban, please include the following ban serial number: EB-161-000005. If you feel that you received this message in error, you can still send your message through our web interface at http://support.lunarpages.com.
We apologize for the inconvenience.
Lunarpages Web Hosting Helpdesk
https://support.lunarpages.com

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0856 · 发表于 2009-8-21 03:51:43

是LP封你账号还中国封啊？

我的LP空间也被中国封了。而却封了两次现在都不用了。被中国封着的。懒得买独立IP了

care100 · 发表于 2009-8-22 18:28:58

谢谢！请教一下，为什么后台的控制面板也进不去？ticket支持邮箱也会被封？

moom16888 · 发表于 2009-8-23 02:49:12

这里面可能有些误会~~~~~~~总的来的LP还是不错的!

不过最近我的后台控制面版也登陆不进去了~正在寻找原因!

客服是这样回复的:
Hello,

I am able to access your cPanel without issue.

Could you please try the following link:
https://XXX.lunarbreeze.com:2083

If you are experiencing errors accessing your cPanel, please provide us with the following:

1.) Your geographic location
2.) Your ISP
3.) Your IP Address (can be obtained at http://www.whatismyip.com/)
4.) If applicable, a url we can use to test ( please include username and password if required)

.:|Traceroute|:.
A traceroute doing the following:

Windows XP/2000
1. Go to Start > Run...
2. Enter cmd and click OK.
3. At the prompt, type tracert yourdomain.com and hit enter.

总的意思就是他们那边可以正常进入后台控制面版的~我现在也不知道是怎么回事~

[ 本帖最后由 moom16888 于 2009-8-23 02:50 AM 编辑 ]

add.c · 发表于 2009-8-23 09:23:10

楼主的脾气真是火爆
但是对有些东西没搞清楚
比如网站被封是国内封的，多次提交ticket会使问题重新排到最后面，上面邮件说了高级技术部门处理比较慢，估计你一封接一封的发邮件对解决问题没有帮助

lizhifeng · 发表于 2009-8-23 09:26:52

别激动，LP的还OK，就是中国大陆吧你的网站给封杀了，我的也是这样的。你有一次机会要求转换服务器的，要不然，就买独立IP，就不怕le~

一路同行 · 发表于 2009-8-23 11:57:08

原帖由 care100 于 2009-8-22 18:28 发表
谢谢！请教一下，为什么后台的控制面板也进不去？ticket支持邮箱也会被封？

控制面板也是共用你服务器的IP，一旦这个IP被封了，控制面板也是不能访问的
ticket支持邮箱也会被封？什么意思?

care100 · 发表于 2009-8-25 12:28:31

就是我回复他们回给我的邮箱回不过去，帐到自动邮件：

只能从lunarpages 的helpdesk上回复

[Lunardesk] Email Not Processed: Email Banned 发件人信息

Your message with the subject I hate this misbehavior.is inglorious was not processed by our system, because your email address (care100@qq.com) has been temporarily banned. The email address was banned because:

Ticket ID 326864

If you wish to contact us regarding this ban, please include the following ban serial number: EB-161-000005. If you feel that you received this message in error, you can still send your message through our web interface at http://support.lunarpages.com.

We apologize for the inconvenience.

Lunarpages Web Hosting Helpdesk
https://support.lunarpages.com

[ 本帖最后由 care100 于 2009-8-25 12:33 PM 编辑 ]