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[提问] godaddy客服给 回复的退款邮件,我应该怎么回复??

暮木娃娃

发表于 2013-5-17 10:41:20 | 显示全部楼层

直接回复:I'd like a refund to my Payment method.Thank you.
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GoDaddy GoDaddy 1238 人阅读 | 3 人回复

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发表于 2013-5-17 09:36:08 | 显示全部楼层 |阅读模式

我能看懂的就是 3,4两个月的不能退款了。可以退款这个月的。 但是这是让我回复给他们什么呢?

我想让他们直接退款到我的信用卡上。是不是回复信用卡号和订单号就可以?


Dear Sir/Madam,

Thank you for contacting online support. I understand you did not want to renew your hosting account. Since the product was not canceled, the product continued to renew.

We will be unable to refund you for the months of March and April due to the fact that the hosting plan was still active.

We will be able to refund you for this month.

Our normal process is to issue an In-Store Credit to your account which can be used immediately for additional purchases. An In-Store Credit is an account credit that can be used by selecting In-Store Credit in the shopping cart.

Please reply to this email with your confirmation to process the In-Store Credit for the canceled item(s).

In lieu of an In-Store Credit, a refund directly to your payment method may be available upon request if supported by the payment processor. If a refund is processed directly to your payment method, it can take 5-7 days for the funds to be applied.

Please let us know if we can assist you in any other way.

Sincerely,
Kajavia K
Online Support Team



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