godaddy 退款让我截图请高人帮忙哦

shanghai26

在买了一个150G空间+SSL+2个域名，开始买的是共享豪华主机，空间不好用，我以为象免费空间一样删了在重新申请， 删了以后就啥都没有了，没办法都删了申请退款吧，有7，8天了吧，还是没有给我退款，来邮件说要什么截图，有这样的经历的指点一下哦，截那里的图，支付宝吗？求高人帮忙

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Jun Liu,

We show the refund in question processed on 12/26/2011 and was returned to Alipay to be credited to you.  Most companies will post refunds within 5 to 7 business days, but if the refund does not appear after 7 business days, please take a screen shot of your Alipay transaction history to verify the funds were not applied to your account and respond to this email with the image file attached.  We will then be happy to research this issue for you.

The term screen shot refers to "grabbing" a still image of the contents of your computer monitor that can be saved as a graphic file and printed, faxed, or emailed.

Screen shots are very helpful in explaining what you are seeing on your computer when working with customer support. It is often easier for you and for the support representative if you take a screen shot of what you are seeing and simply send it in.

Here is a quick step by step on how to do it:

How to Capture a Screen Shot in Windows:

In Windows, taking a screen shot is done by pressing the Print Screen key on your keyboard. On most standard keyboards, it is found to the right of the F12 key in the upper right hand portion of the keyboard. When this key is pressed, Windows takes a snapshot of the current contents of the screen and saves it to the Windows Clipboard.

If you want to take a screen shot of just the active window, make sure to click once on the window you are working with, then hold down the Alt key and press Print Screen. This will send the contents of the active window to the Clipboard.

You will then need to save the image to an image editor. You can use any software that you feel comfortable with. If you don't have an image editor, you can find Microsoft Paint installed on almost every computer that runs Windows. It is usually available from the Start menu by clicking START, Programs, Accessories, Paint.

Once you've opened your image editor, click on the Edit menu and choose Paste. The Screen Shot will be dropped into the image editor for you to save. Click on the File menu, and then choose Save to save it as a file in the graphics format of your choice. The best file type to use for saving screen shots is .jpg (if your software allows it).

Now that you have the file saved, you can attach it to an email to our support forum. Please do not place the image in the body of the email as we will be unable to see the embedded images.

How to Capture a Screen Shot in Mac OS X:

To take a screen shot on your Macintosh computer you may use the Command-Shift-3 function. When you press Command-Shift-3 your Macintosh will capture a screen shot and save it to the desktop of your computer.

Now that you have the file saved, you can attach it to an email to our support forum. Please do not place the image in the body of the email as we will be unable to see the embedded images.


Please let us know if we can help you in any other way.

Sincerely,
Andrew P.
Online Support Team

[ 本帖最后由 shanghai26 于 2012-1-3 08:18 PM 编辑 ]

风之魂源

截个支付宝没有退款的图……
现在我都成专家了

暮木娃娃

Godaddy说他们在2011.12.26就退了，一般的应该在5-7个工作日之内退到你的账户，还没有的话。你就截个支付宝还没有到款的图给Godaddy

shanghai26

谢谢楼上两位，等吧！又买了godaddy空间刚抽完