GoDaddy主机被暂停，所有网站打不开，请高手回答

zhoubuwen209

The njmsh database has been suspended for violating Section 3 "Your Obligations" of Go Daddy's “Web Hosting and Virtual Dedicated Hosting Service Agreement.”
You will need to correct the following query :
Problematic query:
select * from lawyer_wenda where view<>0 order by id desc limit 625168,8

EXPLAIN:
id select_type table type possible_keys key key_len ref rows Extra
1 SIMPLE lawyer_wenda index PRIMARY 4 629541 Using where

This query examines 629541 rows, which is unacceptable in shared hosting.

nisheng

你的njmsh数据已经违反了他们的协议

zhoubuwen209

Our support staff has important information regarding your account, details of which are described below:

Discussion Notes
Support Staff Response
Dear Sir/Madam,


Regarding your hosting account aohuan.org:





The njmsh database has been suspended for violating Section 3 "Your Obligations" of Go Daddy's “Web Hosting and Virtual Dedicated Hosting Service Agreement.”

The relevant passage of this agreement has been provided below:
"If you are hosting your website on Go Daddy’s servers, you are responsible for ensuring there is no excessive overloading on Go Daddy’s DNS or servers. In the event you exceed your allotted bandwidth, compute cycles or disk space and thereby overload Go Daddy’s DNS or servers"
Go Daddy's "Web Hosting and Virtual Dedicated Hosting Service Agreement" is located at the following URL: https://www.godaddy.com/agreements/ShowDoc.aspx?pageid=HOSTING_SA

The administrators of Go Daddy’s database servers have discovered that your njmsh database caused an overload of shared resources for the server that it resides on. This overload threatened the health of the server and, in turn, threatened the connectivity of other customers utilizing it. This is, of course, unacceptable. Go Daddy had no choice but to take immediate action to protect our network and to prevent the possibility of a service interruption for other customers. Your services were suspended as a result.

After detecting this problem Go Daddy's database administrators requested that Go Daddy's Advanced Hosting Support team notify you of the suspension and request that you resolve the underlying issue.

Unfortunately, we are unable to troubleshoot custom scripting, and therefore, unable to provide a specific solution to you. However the following information was provided by our administrators:

You will need to correct the following query :
Problematic query:
select * from lawyer_wenda where view<>0 order by id desc limit 625168,8

EXPLAIN:
id select_type table type possible_keys key key_len ref rows Extra
1 SIMPLE lawyer_wenda index PRIMARY 4 629541 Using where

This query examines 629541 rows, which is unacceptable in shared hosting.

*** IMPORTANT ***

Due to the serious nature of this situation, your web site aohuan.org is scheduled to be suspended if you do not take immediate action. This suspension will take place November 1, 2011 if either you fail to reply to this message OR fail to correct the problematic query after committing to do so.

****************

After you have examined this issue, your services can be reactivated by responding to this notice with the following:
A statement that you have reviewed and agree to abide by the terms of the "Web Hosting and Virtual Dedicated Hosting Service Agreement," and
A detailed description of the steps you have taken, or intend to take, to resolve and/or correct this issue, and
A statement that you agree to configure your site in such a way as to ensure that there is not a re-occurrence of this issue at any point in the future.
After we receive your reply with these statements we will contact Go Daddy’s database administrators, provide them with your solution, and request that they re-investigate the issue. If they approve your proposed solution, we will reactivate your service. (We reserve the right to suspend services again should its reactivation result in a repeat occurrence of the problem.)


If you have questions about this matter, you may contact us by replying to this email or by calling 480-505-8871.

We appreciate your cooperation in this matter.

Hosting Support Team


--------------------------------------------------------------------------------


If you need further assistance with this matter, please reply to this email or contact customer service at 480-505-8871 and reference [Incident ID: 13195400].

Thanks,
Customer Service


这是全文，问题已经处理了，请问如何回复他们呢？让他们抓紧时间开通网站

nisheng

Hello:
       I have reviewed and agree to abide by the terms of the "Web Hosting and Virtual Dedicated Hosting Service Agreement," and
       I hvee resolved the njmsh database caused an overload of shared resources for the server and
       I agree to correctly configure my site to ensure that there is not a re-occurrence of this issue at any point in the future.
       Please help me to open my website as soon as possible,thanks a lot!

zhoubuwen209

谢谢啊