主机被封了,求助

he33445156

主机被封了,他们发来这样一封邮件,还打来电话,但是我听不懂


Dear Sir/Madam,


Regarding your hosting account cren123.com:


We previously notified you that your hosting account for cren123.com is causing an overload of the shared resources on this server. This, in turn, affects the server performance for other customers. We have migrated your site to a new server to provide you time to resolve the issue. However, this issue has not yet been resolved and your account is continuing to abuse the shared resources available on the server. As a result, this account has been suspended. This inconvenience is necessary to protect the overall health of our servers.

Unfortunately, we are not able to troubleshoot custom scripting and therefore, we are not able to provide specific solutions. However, the following files have been accessed the most and should be a starting point for further troubleshooting. Keep in mind, these files may not be the root cause of this issue.

    347 "GET ccppss.com/images/bg-nav.png HTTP/1.1"
    324 "GET ccppss.com/js/common.js HTTP/1.1"
    316 "GET ccppss.com/js/s.js HTTP/1.1"
    313 "GET ccppss.com/css/yui.css HTTP/1.1"
    313 "GET ccppss.com/css/new.css HTTP/1.1"
    310 "GET ccppss.com/js/jquery/jquery.js HTTP/1.1"
    302 "GET ccppss.com/js/jquery/liscroll.js HTTP/1.1"
    296 "GET ccppss.com/images/logo.gif HTTP/1.1"
    294 "GET ccppss.com/images/bg-nav.jpg HTTP/1.1"
    287 "GET ccppss.com/images/t1.png HTTP/1.1"
    285 "GET ccppss.com/images/icon_dot.gif HTTP/1.1"
    211 "GET www.dp-88.com/js/s.js HTTP/1.1"
    211 "GET www.dp-88.com/js/common.js HTTP/1.1"
    207 "GET www.dp-88.com/js/jquery/jquery.js HTTP/1.1"
    207 "GET HTTP/1.1"
    206 "GET www.dp-88.com/js/jquery/liscroll.js HTTP/1.1"
    206 "GET www.dp-88.com/css/yui.css HTTP/1.1"
    204 "GET ccppss.com/images/loading.gif HTTP/1.1"
    201 "GET www.dp-88.com/css/new.css HTTP/1.1"
    198 "GET HTTP/1.1"
    197 "GET HTTP/1.1"
    192 "GET HTTP/1.1"
    192 "GET HTTP/1.1"
    187 "GET ccppss.com/favicon.ico HTTP/1.1"
    176 "GET ccppss.com/images/icons-share.png HTTP/1.1"
    173 "GET HTTP/1.1"
    167 "GET ccppss.com/images/shop.gif HTTP/1.1"
    166 "GET ccppss.com/images/buy.gif HTTP/1.1"
    126 "GET www.dp-88.com/favicon.ico HTTP/1.1"
    126 "GET ccppss.com/images/choosebg.gif HTTP/1.1"


Additionally, other causes of this issue can include, but are not limited to, non-optimized scripts, high traffic, form spamming, etc.

During our review of your account, it also came to our attention that your hosting account has an improper directory structure. More specifically, the following directories have greater than 1,024 files plus folders combined:

4098, /html/ccppss/pisces/code/tmp/product-cache/list
4098, /html/d9xy/pisces/code/tmp/product-cache/list
4098, /yangtaisu/pisces/code/tmp/product-cache/list
3908, /html/dp88/pisces/code/tmp/product-cache/list

The amount of files/folders in this directory is causing an issue with backing up your account, as well as maintenance operations on the shared server. Each directory should have a total maximum of 1,024 files and folders. Any more than this can cause file system latency and slowness when accessing FTP and hosting from the Web.

In order to reinstate this account, we will need to receive a specific list of steps being taken to correct these issues.




If you have questions about this matter, you may contact us by replying to this email or by calling 480-505-8871.

We appreciate your cooperation in this matter.

Hosting Support Team

lwbo1987

你的网站使用超资源了，被封了

he33445156

可有办法解封?

lwbo1987

估计需要联系godaddy客服，或者考虑新的主机方案

he33445156

怎么和他们联系哈,发邮件?

lwbo1987

联系GoDaddy客服发ticket教程

ybbao

两个问题，一个是超资源了

感觉第二个是主要原因，你的文件夹有几个目录都超过1024个文件了，这个godaddy似乎查得比较严

lwbo1987

是的，邮件的下面也写了，一个目录下限制文件数为1024（一个文件夹就算一个文件）

fisher608

鸭梨很大呀