我购买的空间进步去了

carrot

我前次换了个IP，等了三天才能进godaddy操作那里，可是一直连接不到我的空间。我给godaddy邮件了，他们是这样回过来的：
Thank you for your response.  

I am currently able to access your site xidaxue.com without issue. To assist us in pinpointing the source of this issue we ask that you provide us with the results of a "trace route". A trace route shows that path that a connection takes from your computer to a website, or another computer.

If you are using the Windows operating system, follow these steps to get the trace route results:

• From your Start Menu, go to "Programs", then to "Accessories".
• Here you will find either "MS-DOS Prompt" or "Command Prompt".
• Click on that program and a window should appear with some information regarding your version of windows and a prompt. The prompt should be similar to the following:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\WINDOWS>


NOTE: The command prompt window may show different text than the above. However, that will not affect this process.

At the prompt, enter the following:

tracert xidaxue.com

After typing this press ENTER, you will get back a long list of information, and it will return to the original prompt you started with. To copy the results, right click on the menu bar of this window, go to "Edit" and select "Mark". Starting at the upper left-hand corner of the command prompt window, highlight the full contents of the trace results. Once you have it all highlighted, press the ENTER key on your keyboard. This will put the highlighted information into your Windows clipboard, allowing you to paste that into a text file to attach to your response.

If you are using Macintosh OSX, you can use an application called Terminal to run a trace route. You should be able to locate Terminal in your hard drive in the Utilities folder, under Applications.


NOTE: Terminal uses a command-line inte**ce. This means you'll be entering commands at a prompt rather than using the more familiar Aqua graphic inte**ce.

Once you have launched Terminal, enter the following to run the trace route:

traceroute xidaxue.com

Once this has completed, highlight the contents of the Terminal window. Click on the "Edit" menu and select "Copy". You can then paste this information into a text file, which you would then attach to your response.

We understand that this is quite a few steps; however this will allow us to further research the problem you are experiencing. We appreciate your assistance in tracking down the source of this problem.

Please let us know if we can assist you in any other way.

Sincerely,

Micah G.
Online Support Team

域名是www.xidaxue.com  请大家帮我看看是怎么回事，该怎么解决。

lwbo1987

好像是让你提供下跟踪路由结果的路线，利用tracert xidaxue.com 命令

carrot

那应该怎么提供？

soma

通过最多 30 个跃点跟踪
到 xidaxue.com [97.74.144.150] 的路由:

  1     *        *        *     请求超时。
  2     *        *        *     请求超时。
  3     *        *        *     请求超时。
  4     *        *        *     请求超时。
  5     *        *        *     请求超时。
  6     *        *        *     请求超时。

lwbo1987

发邮件给他你跟踪路由的情况，具体的没有经历过！