[提问]
紧急求助,数据转移后部份数据丢失怎么办?
|
|
一个帐户下面,由于其它的一个子站流量太大,被GODADDY中止屏蔽了这个文件夹下面的数据,并且把整个大帐户下面的数据转移到一个新的IP下面了,但转移后现在有一半的数据,其它的文件夹下面的数据没有,都只有文件夹,怎么办,现在几个站的数据不见了
现在写信给他们,他们就说已经全部转移了,我晕死,紧急求助呀,几个客户的网站数据都不见了,各位兄弟帮帮我呀
我发信到GODADDY,下面是他们回的三个信息:
第三封:
Thank you for contacting Hosting Support regarding your hosting for hopeedu.net.
We understand you are missing content after the recent migration of this hosting account. We have restored all content from 2/23/2011 to the /restore directory within this hosting account. We ask that you review this content and if you find that you are still missing content that you reply to this email noting the content that is missing and the date that this content existed on our servers. We appreciate your patience and understanding with this matter.
Please contact us if you have any further issues.
第二封:
Thank you for contacting Hosting Support. Regarding hosting account hopeedu.net, I understand that you have been missing content since we migrated your content to an isolated server due to a network violation. I have confirmed that we have successfully migrated all of your content over by ensuring the directories you included in your response were on your hosting account. I apologize for any inconvenience this may have caused for you.
Please review your content and contact us if you have any further issues
第一封:
Thank you for bringing this issue to our attention. At this time our records indicate that all files within your Hosting account have been successfully migrated to the new server. If you believe that some files are missing, please reply back with the following information :
1. The specific file path and files you believe are missing.
2. A date that these files did exist inside of this account.
After receiving this information, we will proceed with the best course of action. We have reviewed this ticket history and would like to speak with you directly to ensure a complete understanding and resolution of this incident. Please provide us with a phone number to contact you and 3 different times that you would be available to discuss the incident. |
|
|
|
|
|
|
|
|
|
|
add.c
发表于 2011-3-5 17:06:58
|
显示全部楼层
没好的方法。 根据他的要求提供
1. The specific file path and files you believe are missing.
2. A date that these files did exist inside of this account. |
|
|
|
|
|
|
|
|
|
|
imjacky 该用户已被删除
发表于 2011-3-5 17:17:01
|
显示全部楼层
原帖由 add.c 于 2011-3-5 05:06 PM 发表 
没好的方法。 根据他的要求提供
1. The specific file path and files you believe are missing.
2. A date that these files did exist inside of this account.
1.那请问,里面至少有几万个文件不见了,并且路径都不一样,我已经列出了大文件夹,并且是很明显的,有几百个文件夹全是空的,没有任何文件
2.他说的什么文件的什么日期的呀,不是很懂。 |
|
|
|
|
|
|
|
|
|
|
lwbo1987
发表于 2011-3-5 17:19:07
|
显示全部楼层
回复 3# 的帖子
1
2 可能意思是让你写下这些文件大概是什么时候没有的 |
|
|
|
|
|
|
|
|
|
|
imjacky 该用户已被删除
发表于 2011-3-5 21:37:13
|
显示全部楼层
|
还有没人有更好的办法呀,或者会讲英文的,解决问题有偿报酬,请联系QQ:5353331 |
|
|
|
|
|
|
|
|