Godaddy linux空间无法访问

lpfwolf

跪求高人指点，我的GD LINUX空间无法访问.

GD的客服说域名，解析都是正常的， 让我问问这边的internet service provider，

贴上我的traceroute rport.

Microsoft Windows XP [版本 5.1.2600]
(C) 版权所有 1985-2001 Microsoft Corp.
C:\>tracert mannequin-wig.com

Tracing route to mannequin-wig.com [182.50.158.100]
over a maximum of 30 hops:

  1     *        *        *     Request timed out.
  2     *        *        *     Request timed out.
  3     6 ms     7 ms     7 ms  218.4.122.205
  4     8 ms     7 ms     7 ms  222.92.175.94
  5    10 ms    10 ms     9 ms  202.97.39.113
  6     9 ms     9 ms     9 ms  202.97.33.90
  7     *       14 ms    12 ms  202.97.33.254
  8   248 ms   306 ms   306 ms  202.97.51.150
  9   389 ms   308 ms   311 ms  te-8-1.car4.SanJose1.Level3.net [4.71.114.101]
10   231 ms   203 ms   204 ms  vlan89.csw3.SanJose1.Level3.net [4.68.18.190]
11   229 ms   221 ms   289 ms  ae-83-83.ebr3.SanJose1.Level3.net [4.69.134.233]

12   309 ms   306 ms   204 ms  ae-2-2.ebr3.LosAngeles1.Level3.net [4.69.132.10]

13   224 ms   307 ms   291 ms  ae-3-80.edge3.LosAngeles1.Level3.net [4.69.144.1
37]
14   313 ms   307 ms   297 ms  SINGAPORE-T.edge3.LosAngeles1.Level3.net [4.78.1
95.202]
15   244 ms   251 ms   253 ms  ge-1-0-0-0.laxow-cr2.ix.singtel.com [203.208.149
.118]
16   275 ms   306 ms   254 ms  203.208.171.85
17   247 ms   283 ms   306 ms  so-2-0-1-0.sngc3-cr1.ix.singtel.com [203.208.151
.113]
18   328 ms   306 ms   308 ms  xe-0-0-0-0.sngc3-cr2.ix.singtel.com [203.208.183
.14]
19   423 ms   306 ms   409 ms  ip-182-50-156-165.ip.secureserver.net [182.50.15
6.165]
20   432 ms   409 ms   306 ms  203.208.131.10
21   432 ms   409 ms   409 ms  ip-182-50-158-100.ip.secureserver.net [182.50.15
8.100]

Trace complete.

add.c

IP没问题

hobbychina2010

我也是出现这样的问题，我的GD LINUX空间 SSL 独立IP 无法访问，
IP 一PING 就是：  
Request timed out.
REPLY FROM 182.50.159.246: BYTES=32 TIME=10433MS TTL=49
REPLY FROM 182.50.159.246: BYTES=32 TIME=546MS TTL=49
REPLY FROM 182.50.159.246: BYTES=32 TIME=549MS TTL=49
REPLY FROM 182.50.159.246: BYTES=32 TIME=544MS TTL=49
REPLY FROM 182.50.159.246: BYTES=32 TIME=551MS TTL=49

add.c

要联系客服检查了

hobbychina2010

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Sir/Madam,

Thank you for contacting Online Support.  To assist us in pinpointing the source of this issue we ask that you provide us with the results of a "trace route". A trace route shows that path that a connection takes from your computer to a website, or another computer.

If you are using the Windows operating system, follow these steps to get the trace route results:

• From your Start Menu, go to "Programs", then to "Accessories".
• Here you will find either "MS-DOS Prompt" or "Command Prompt".
• Click on that program and a window should appear with some information regarding your version of windows and a prompt. The prompt should be similar to the following:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\WINDOWS>


NOTE: The command prompt window may show different text than the above. However, that will not affect this process.

At the prompt, enter the following:

tracert online-wholesale-china.com

After typing this press ENTER, you will get back a long list of information, and it will return to the original prompt you started with. To copy the results, right click on the menu bar of this window, go to "Edit" and select "Mark". Starting at the upper left-hand corner of the command prompt window, highlight the full contents of the trace results. Once you have it all highlighted, press the ENTER key on your keyboard. This will put the highlighted information into your Windows clipboard, allowing you to paste that into a text file to attach to your response.


If you are using Macintosh OSX, you can use an application called Terminal to run a trace route. You should be able to locate Terminal in your hard drive in the Utilities folder, under Applications.


NOTE: Terminal uses a command-line inte**ce. This means you'll be entering commands at a prompt rather than using the more familiar Aqua graphic inte**ce.

Once you have launched Terminal, enter the following to run the trace route:

traceroute online-wholesale-china.com


Once this has completed, highlight the contents of the Terminal window. Click on the "Edit" menu and select "Copy". You can then paste this information into a text file, which you would then attach to your response.


We understand that this is quite a few steps; however this will allow us to further research the problem you are experiencing. We appreciate your assistance in tracking down the source of this problem.

Please let us know if we can assist you in any other way.

Sincerely,

John C.
Support

add.c

这个是让你提供路由结果的

hobbychina2010

这个就是路由结果，能看出什么问题?
Tracing route to online-wholesale-china.com [182.50.159.246]
over a maximum of 30 hops:
  1     *        *        *     Request timed out.
  2     *        *        *     Request timed out.
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
10     *        *        *     Request timed out.

add.c

我帮你测试了一下, 路由显示没问题, 所以还是要联系GoDaddy客服
可加上你的域名,说你不能访问网站

lpfwolf

add.c, 你的问题解决了吗？

gd客服说没有问题，让我自己问电信，

hobbychina2010

Thank you for your reply.

I am able to connect to your FTP account at this time. Please disable any firewall or similar software running on your machine, as it may mistake FTP activity for malicious behavior and block it accordingly. If that does not help, try using a different FTP program. If you use Windows, you can try to connect using Internet Explorer as well by typing ftp://hostingusername@yourdomain.com where "hostingusername" is replaced by your hosting (FTP) username, and "yourdomain.com" by your domain name. It will prompt you for a password, then should connect you to your account. If none of those options work, please access the account via FTP on another computer, ideally one connected to the Internet at another location.

Also, after reviewing the trace route that you have provided us, it appears this would be considered an issue with your Internet Service Provider (ISP). Please contact your ISP to determine if there is an issue with blocking IP Addresses.

Please let us know if we can help you in any other way.

Sincerely,

Joanne P.
Online Support Representative
没有用，只能从后台看到网站，就是连接不上。

[ 本帖最后由 hobbychina2010 于 2010-12-29 05:51 PM 编辑 ]