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英文翻译专版 英文翻译专版 3553 人阅读 | 2 人回复

发表于 2007-11-17 10:23:39 | 显示全部楼层 |阅读模式

Note: Replying more than once may delay our response time, because your ticket will be placed at the bottom of our ticket queue.


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Dear liuzhendan2008,

---- TECH RESPONSE STARTS HERE ----

Hello,

It appears your site and our server IP may be blocked by the Firewall of China.

Here are options that we can suggest to resolve this issue:

Server move - We can offer a one time move to another server at no charge, that currently isn't blocked, however there is always a possibility of the server becoming blocked again.

Get a VPS account - VPS accounts have fewer accounts on each server so the likelihood of the server becoming blocked is less

http://www.lunarpages.com/virtual-private-server/

Get a Dedicated Server - On this plan, you are the ONLY account on the server, so if you are being blocked, then it is because the nature of content that you are posting

http://www.lpdedicated.com/

If you opt to take our offer on the server move please provide us with the following to avoid delay:

A tracert to hellen.lunarmania.com to be sure you can reach the new server.

Also a tracert to your domain:

Windows XP/2000
1. Go to Start > Run...
2. Enter cmd and click OK.
3. At the prompt, type tracert yourdomainname and hit enter.

Windows ME/98/98SE
1. Go to Start > Run...
2. Enter command and click OK.
3. At the prompt, type tracert yourdomainname and hit enter.

To copy the traceroute or any data from command prompt:

Right click the blue area of the command prompt window> move cursor to edit>
left click mark> hold shift key and then hold left mouse button and drag
cursor over all of the text in the window until all is highlighted in white.
Right click blue area of the command prompt window > move cursor to edit>
left click copy.

Unix/Linux/Mac OS X
1. Open a terminal screen
2. At the prompt, type traceroute -I yourdomain.com and hit enter

Please let us know if you require any of the following:

ASP - Active Server Pages Support ($1.00/month per domain or subdomain)
JSP - Java Server Pages Support ($2.00/month per domain or subdomain)
mySQL 4.0 or 4.1 or 5.x (Please confirm which you require, new servers are 5.x and all servers are being upgraded to 5.x eventually)
PHP 4 or 5
PHP exec(), system(), or dl() functions

Please let us know if you have any of the following currently:

ASP - (Provide domain(s) and/or subdomain(s) it is enabled on)

JSP - (Provide domain(s) and/or subdomain(s) it is enabled on)

Ruby on Rails - (Provide Application Name and Path; Is it fastcgi, or mod_ruby?)

Add-on domain(s) - (Provide name(s) and corresponding folder(s))

Dedicated IP - (Provide IP digits)

Mailman Mailing List(s) - (Provide name(s))

MySQL databases? - if you have these, please back up the SQL databases using the 'backup' option via cPanel. You have the option here as well to backup the full account, home directory, email aliases and filters as well. These are recommended when considering a move of the account.

Parked domain(s) - (Provide name(s))

SSL Certificate - (Provide Domain it is enabled for)

Email Defense: - (Provide domain(s) it is enabled for)

Custom Mail/MX records: (Provide them here)

Custom DNS Records: (Provide them here)

If you wish to proceed, for security purposes to confirm you are the account holder, please provide your Lunarpages account username and the last 4 digits of your credit card on record.

We take care of the transfer and your site should not experience any downtime.

Thanks!

--
Kind Regards,
Daniel Veiga
Customer Care Representative
support@lunarpages.com

Help Desk - https://support.lunarpages.com
Support Forums - http://www.lunarforums.com
Tutorials - http://www.lunarpages.com/tutorials

Telephone: 1-714-521-8150
Fax: 1-714-521-8195

- 显示引用文字 -
---- TECH RESPONSE ENDS HERE ----

Additionally, you may also view the entire ticket by visiting: https://support.lunarpages.com/tickets/view/446909

Your ticket ID is 446909.

Lunarpages Webhosting
support@lunarpages.com

回答|共 2 个

leitian

发表于 2007-11-17 11:14:40 | 显示全部楼层

里面说可以帮面免费帮一次家 但是也有可能会再次被禁止掉
我觉得你选第一就可以了
下面两个一个是买vps一个是买服务器

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小野大神

发表于 2007-11-17 19:19:11 | 显示全部楼层

买独立IP吧

大象无形

发表于 2007-11-18 10:45:43 | 显示全部楼层

可以参考论坛置顶的知识库里面,前人的经验
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