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[提问] 刚买的空间就被锁定了,不知能不能退款

GoDaddy GoDaddy 814 人阅读 | 5 人回复

发表于 2010-9-16 15:14:13 | 显示全部楼层 |阅读模式

我前天买了godaddy的空间和域名,第二天就被查了,说是我的购买活动被审查了,进入godaddy网站,登陆不了,让我发什么证明,我发了一张身份证,然后他就给我回复了一封邮件,内容如下:

Thank you for being our valued customer. Your recent purchase activity has been reviewed by our verification office for one or more of the following reasons:

• Discrepancies have been identified between billing information provided to us by the purchaser and data currently on record with the financial institution.
• Incomplete, invalid or false billing/registrant information was provided by purchaser.
• Someone other than the payment method account holder may have made the purchase.
• Transaction origin differs from the listed billing locale and/or payment method origin.
• Efforts to verify purchase authorization with the listed payment method account holder have been unsuccessful.

As a result of our review, this customer account has been locked and the payment method used is currently suspended from further use in our system. This was done as a precautionary measure in effort to preserve the integrity of your payment method. You will be refunded accordingly and receive an email receipt regarding the returned funds. Please allow five to ten business days for your financial institution to fully process the reimbursement.

Our goal is to reasonably ensure that the owner of the payment method has authorized the transaction(s). If you would like the account to be reinstated, please have the payment method account holder provide correct billing information and a viewable copy of his/her government-issued valid photo identification, such as a driver's license or passport.

A scanned image (under 1 MB in size) can be attached as a response to this message, or faxed to:

(480) 287-8003
Attention: Fraud Department

Once we receive the requested documentation, we will gladly re-evaluate your account and consider reinstatement.

We apologize for any inconvenience this may cause and thank you in advance for your cooperation.

Sincerely,
Fraud Department

不知道这邮件是不是在说退款的事,请各位达人给分析下,超郁闷!

回答|共 5 个

wgwr123

发表于 2010-9-16 15:44:53 | 显示全部楼层

有没有达人给看下啊

add.c

发表于 2010-9-16 15:46:40 | 显示全部楼层

别理他  等给你退款重新买吧
ps, 别用假信息买

wgwr123

发表于 2010-9-16 15:51:08 | 显示全部楼层

我刚买还没用就被锁了,晕死,谢谢哥们了,还款时间有点长啊5-10天

add.c

发表于 2010-9-16 15:51:53 | 显示全部楼层

回复 4# 的帖子

一般2~7天即可

wgwr123

发表于 2010-9-16 15:54:44 | 显示全部楼层

哦,原来这样啊,我用老外信息买的,支付宝付款,没想到让查到了,晕,
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