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[提问] 老大帮我看看This account is locked. Please contact Customer Service.

GoDaddy GoDaddy 1871 人阅读 | 3 人回复

发表于 2010-9-13 09:42:17 | 显示全部楼层 |阅读模式

老大帮我看一下。登录提示:

域名注册的时候不是用真名注册的。昨天回复,我说用的是呢称注册。并提供了身份证扫描件。
到现在还没有回复。。。

要登录GD。修改注册信息也修改不了。查看TICK也查不了。

现在应该咋办?

This account is locked. Please contact Customer Service.

Our support staff has responded to your request, details of which are described below:

Discussion Notes[/td]
Support Staff Response
Thank you for being our valued customer. Our verification office is currently reviewing your recent transaction(s). Please provide a brief explanation of how you intend to use the product(s) purchased and have the payment method account holder provide us a clear, legible copy of his/her government-issued, valid photo identification, such as a driver's license or passport. If we do not receive the requested documentation within the next 48 hours, your order(s) may be cancelled.

A scanned image (under 1 MB in size) can be attached as a response to this message, or faxed to:

(480) 287-8003
Attention: Fraud Department

Upon receipt of the requested documentation, we will re-evaluate the status of your account. We thank you in advance for your cooperation and apologize for any inconvenience this may cause.

Sincerely,
Fraud Department

回答|共 3 个

add.c

发表于 2010-9-13 09:43:32 | 显示全部楼层

联系他们怎么回复的,
不理他也可以退款的

wkl17

发表于 2010-9-20 13:15:16 | 显示全部楼层

原帖由 yy6654151 于 2010-9-13 09:42 AM 发表
老大帮我看一下。登录提示:

域名注册的时候不是用真名注册的。昨天回复,我说用的是呢称注册。并提供了身份证扫描件。
到现在还没有回复。。。

要登录GD。修改注册信息也修改不了。查看TICK也查不了。

现在应该咋办?
...

不知道你后续情况怎么样?我现在也是这样,也收到48后Cancle订单的邮件。
发了几封邮件过去了,没回复,急啊。
我购买Linux Gird Unlimited的,不过现在想退款取消订单了,唉。
不知道再换回RMB,会不会亏一些。。。

sxk1120

发表于 2010-9-20 14:36:12 | 显示全部楼层

被封了,打个电话去问问
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