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英文翻译专版 英文翻译专版 1779 人阅读 | 1 人回复

发表于 2010-3-12 10:07:33 | 显示全部楼层 |阅读模式

我申请了退款空间(空间跟域名一起买的),godaddy给我封这样的邮件,请问我需要怎么做?
他这里是不是说要2个一起退,我该怎么做


Dear Sir/Madam,

Thank you for taking time to contact Online Support.  Review of your account shows you purchased your hosting accoutn with a domain name that is currently active.  We cannot currently refund partial orders for Alipay purchases.  If you wish us to refund this, we will need to charge you again for your domain that you wish to keep, we can refund the full order.  Please note that the domain will cost full price to re-charge it as you received a discount on your initial purchase.  Please let us know if you wish to continue with this so we can set it up for you.  Otherwise we can apply the credit from your hosting to a new hosting plan once setup.  Please let us know if we can assist you in any other way.


Best Regards,

Trevor P.
Online Support Team

回答|共 1 个

天毅

发表于 2010-3-12 10:34:31 | 显示全部楼层

用支付宝购买的,需要把整个订单里的所有产品全都取消之后才能退款
RAKSmart

天毅

发表于 2010-3-12 10:35:09 | 显示全部楼层

如果域名没有超过5天,可以退款

如果超过了5天,就不行了

2482003

发表于 2010-3-12 23:34:51 | 显示全部楼层

感谢楼上2位热心大侠!
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