godaddy退款,求翻译（已解決問題）

2482003

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Sir/Madam,

Thank you for contacting Online Support.

In order to offer a refund on an Alipay order, you will need to cancel all services and items associated with that order. We would be happy to request a refund for your order. However, we will need you to first cancel the item(s) in question within 5 days of the purchase or renewal date. Once canceled, please reply to this email and we will submit your refund request.

Please note: Cancellation and refund of certain services will also cancel any free services associated with it.

To cancel any item in your account, please use the following instructions:

First, log into your customer account:

Go to our homepage.
Log in at the top of the page using your account username (which may be the same as your customer number) and password.

If you have trouble logging in, our Account Retrieval System may help you. You can use this to retrieve your customer number and/or reset your customer account password. You can find this system by selecting 'Click Here' next to 'Forgot Your Password?' on the 'My Account' login page.

Once logged in, follow the steps below to cancel:

Select 'Payments and Renewing Items' from the 'My Renewals & Upgrades' menu.
Check the box next to the item(s) you would like to cancel and click on the 'Cancel Item' button.
Select 'Cancel Now' in the menu that appears to the right.
Click on 'Save Changes'.

Please let us know if we can help you in any other way.

Sincerely,

Gary P.
Online Support Team



申请退款后收到godaddy  这个回复,我接着要怎么操作？

天毅

信件大意：从支付宝付款购买的产品，需要5天内全部cancle掉之后才能退款。

取消空间会删除掉你的网站数据，将无法恢复……


你现在需要做的是全都cancle掉这些东西，包括你的域名、空间等等等。然后再次提交退款申请即可。

2482003

原帖由 天毅 于 2010-3-11 01:56 PM 发表
信件大意：从支付宝付款购买的产品，需要5天内全部cancle掉之后才能退款。

取消空间会删除掉你的网站数据，将无法恢复……


你现在需要做的是全都cancle掉这些东西，包括你的域名、空间等等等。然后再次提交退款申请即可。 ...

那我现在应该怎样做？

add.c

删掉主机才能退款,删掉后再发个邮件要求退款

kingto