我按范本的格式给他们发了ticket，然后他们的回信是
A technician responded to your ticket with:
Hello, Thank you for contacting Lunarpages. A dedicated IP is not included in the cost of your hosting. We can provide you with a dedicated IP for $2.95 per month billable in one lump for the remainder of your term. It appears the current payment method for the account is Paypal. You mentioned that you would like to pay for the dedicated IP address using StratoCash. If you would like to change the payment method on the account, you can do so by logging in at https://account.lunarpages.com/ with your account username and password then clicking "Billing/Contact Information" then clicking the link at the bottom of the page that says "Click here to change your billing information". Once you have done this, you will see a check box that says "Would you like to update your payment method?". Enable this check box then enter the details for the new payment method in the appropriate form boxes then click the Submit button. Note: It may take a few days for the dedicated IP to be assigned. We will email you at the address on file for your account with the new IP address when it's assigned. Please advise. Thanks. -- Best Regards, Richard Ray support@lunarpages.com Lunarpages Office Hours Monday-Friday 6:00am-8:00pm PST Lunarpages Forums - http://www.lunarforums.com Lunarpages Tutorials - http://www.lunarpages.com/tutorials Lunarpages FAQs - https://support.lunarpages.com/knowledge_bases/ CPanel Manual - http://www.lunarpages.com/new_manual Telephone: 1-714-521-8150 24 Hour Network Status Line: 562-697-8106 Fax: 1-714-521-8195
Additionally, you may also view the entire ticket by visiting: http://support.lunarpages.com/tickets/view/1135913
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