域名不能重开的问题

johnny2011 · 发表于 2011-10-9 14:35:36

Thank you for contacting Online Support. It appears you want to add a domain to hosting. With the information provided, it appears the domain names are being hosted within our system. If you know who may be using the domain name already you will need to contact them and have them remove the domain name from the hosting account. If you do not know who may be using the domain name then the information below applies to your situation.

If you own the domain name and the contact information on your customer account and the registrant information on the domain name is a match, reply back with your customer number and the four digit support PIN for your customer account and we can look into this issue further.

Please let us know if we can assist you in any other way.

Sincerely,
Conrad P.
Online Support Team

johnny2011 · 发表于 2011-10-9 14:35:57

能帮我看一下是什么意思吗？

wviod · 发表于 2011-10-9 16:20:29

意思说域名被别人所持有请联系域名持有人
如果域名被他人占用，请提供账号pin之类的

lwbo1987 · 发表于 2011-10-9 16:28:08

如果这个域名是你的，需要你解除之前的域名绑定，如果被别人占用了，联系客服让他们帮你解决

johnny2011 · 发表于 2011-10-10 09:23:03

域名的解析我已经删除了，我也按联系客服那个方法发了封邮件过去，There is an error "Domain name is used. Please select a new domain name" when I add "xxxx.com" to my hosting . Please help me .
然后他们回复的是：
Thank you for contacting Online Support.

This error you are experiencing usually results when the domain in question is already attached to a hosting account in our system.

If you were previously using the domain on another hosting account please confirm that you have removed the domain from any hosting accounts you have access to in our system in this or any other customer account.

If you were not previously using the domain for hosting and you know who may be using the domain name already, you will need to contact them and have them remove the domain name from the account.

If you do not know who is currently using the domain for hosting please respond so we may review the issue further.

Please let us know if we can assist you in any other way.

Sincerely,

Robert P.
Online Support Team

能帮我看一下是什么问题吗？

johnny2011 · 发表于 2011-10-10 09:28:03

我有一个IP里面的所有网站都打不开，要怎样联系客服呢？我发了一封邮件过去，他们回复说我描述的不清楚。

lwbo1987 · 发表于 2011-10-10 09:29:18

godaddy客服说，如果这个域名是你之前使用在其他主机上的域名，你需要解除之前的绑定，如果这个域名是绑定在别人的主机上，你需要联系该域名的所有人解决，如果你实在不知道是谁，那你联系godaddy客服帮你解决

lwbo1987 · 发表于 2011-10-10 09:30:01

去翻译版块求助吧，把你的话说清楚

johnny2011 · 发表于 2011-10-10 09:30:55

我发的邮件就是要他帮我解决啊。
There is an error "Domain name is used. Please select a new domain name" when I add "xxxx.com" to my hosting . Please help me .

我是这样发过去的

lwbo1987 · 发表于 2011-10-10 09:45:21

这个域名是不是你绑定在其他主机上了，是的话，自己解除绑定就可以了

[提问] 域名不能重开的问题

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