求助。godaddy域名续费出了问题。

nisheng · 发表于 2011-10-7 15:18:28

不清楚，看他们回信怎么说吧

ouf0258 · 发表于 2011-10-7 16:15:12

回复了。。。。。但是我已经付款超过6天了。今天第七天。。

Dear Jesse,

Thank you for contacting Online Support. I understand you need assistance with processing an AliPay renewal for your domain.

When using Alipay it can take up to 24 hours for the funds to be verified. During this time frame the item(s) will remain in your shopping cart, do not modify your shopping cart during this time frame as this may result in the order being rejected.

To clarify, when you initially make your payment Alipay:

1. Collects the funds from you.
2. Verifies these funds.
3. Then submits them to us.

If the amounts fail to match or the contents of the cart have been modified, the order will be denied.

Please let us know if we can assist you in any other way.

Regards,
Theresa P.
Online Support

[ 本帖最后由 ouf0258 于 2011-10-7 04:18 PM 编辑 ]

nisheng · 发表于 2011-10-7 16:25:14

回信上说用支付宝支付24小时内，不要更改或移除购物车的物品，否则订单不会被处理的。你确定支付宝中已经扣除费用了

ouf0258 · 发表于 2011-10-7 16:46:47

确实扣除了。

ouf0258 · 发表于 2011-10-7 16:57:33

原帖由 nisheng 于 2011-10-7 04:25 PM 发表
回信上说用支付宝支付24小时内，不要更改或移除购物车的物品，否则订单不会被处理的。你确定支付宝中已经扣除费用了

记录详情使用遇到问题？ .交易成功类型消费名称    应付金额
即时到账交易  GODADDY.COM 480-505-8855 Customer#: 39288280 Order#: 363530967 - GODADDY.COM 480-505-8855 Customer#: 39288280 Order#: 363530967
交易号 2011100121601934
商户订单号 2316405706
   49.09

单位（元）
支付说明：外币支付( $ 7.67 )
对方信息： Netgiro Payments AB p***@netgiro.com 查看信用留言
时间报告：创建时间付款时间结束时间
2011.10.01 16:47:22  2011.10.01 16:47:35  2011.10.01 16:47:35

ouf0258 · 发表于 2011-10-7 16:58:58

你说我下一步怎么做。现在已经7天了。

nisheng · 发表于 2011-10-7 17:05:25

哎，godaddy的回答也不准确，按照你的说的原因给你写了一段，你试试吧
Hello:
I cleared my shopping cart after I renewed my domian name,the reason is that you send me an email which note me that I haven't enough money.But you certainly have deducted expenses from my alipay account,and the expired of domian name has not changed.Please help me to check it,thanks a lot!

ouf0258 · 发表于 2011-10-7 17:16:18

谢谢您。我再试试。

ouf0258 · 发表于 2011-10-8 07:52:19

GD回复了。
---------------------------------------------------------------------------------------------
Dear Jesse,

Thank you for your reply.

If the funds have been deducted from your Alipay account but you have been notified that the order has failed, the funds will be automtically refunded and should be received within 5 - 7 days. You may wish to attempt to process your order once more.

Please let us know if we can assist you in any other way.

Sincerely,

Robert P.
Online Support Team

nisheng · 发表于 2011-10-8 09:01:39

回信上说如果订单处理失败，钱会再5-7个工作日退还到你支付宝账户中的

[提问] 求助。godaddy域名续费出了问题。

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