Godaddy空间退款问题

kingsontsao · 发表于 2011-6-28 09:24:48

不需要提供支付宝账号的你购买时他们那都有交易记录的

53aa · 发表于 2011-6-28 09:38:22

高手坛：http://www.95874.com/

feikeq · 发表于 2011-6-28 09:57:07

你发载图时记得把内容也复制一份，还人别人打字帮你去翻译够累的....一点都不专业..

我也在等退款，一直没有到帐，好你支付宝都有这个情况。听说最慢的可能花30天时间。我的天啊！

shiyong281 · 发表于 2011-6-28 10:35:56

版主，进来看下，billing  给我回了个邮件是什么意思啊。

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear Sir/Madam,

Thank you for contacting online support.

The refund receipt for 335143814 was processed on 6/16/2011.  We sent the funds for the refund to your financial institution at that time, and it is then their responsibility to collect your refund from the processing gateway to apply the refund to your account with them.  Most companies have an automated process for this, and process refunds for their customers within 7 business days of the refund being submitted by us.

If you do not see the refund posted in your account with your financial provider, please contact their support department to track the funds.  They will be able to see where the funds were applied after we submitted the refund to assist you with this.  If they do not find the refund in their system, they need to check with the processing gateway for the original transaction, as it is possible that they did not collect your refund from the gateway provider yet.

Please let us know if we can help you in any other way.

Sincerely,
Andrew P.
Online Support Team

Customer Inquiry
Hi,sir,I have canceled my order and ask for the refund. My alipay ï¼šshiyong281@yahoo.com.cnCustomer Number: shiyong281Refund Project:Hosting - Web - Ultimate Secure - Linux - AP Region - 1 year (recurring).COM Domain Name Registration - 1 Year (recurring)Receipt#:335143814Rpin#:1987Refund time :June 16, 2011Refund reason :I want to buy American host, but the fault bought Singapore's host, speed too slow, want to refund, to buy American host. Thanks!

kingsontsao · 发表于 2011-6-28 10:46:15

他们的意思是他们已经把钱退到你的账户里了还有什么问题就要联系他们技术部门了

lwbo1987 · 发表于 2011-6-28 10:47:36

godaddy的意思是说他们在2011年6月16日就已经处理了你的退款，但是你现在没有收到退款可能是你这边的责任，你需要联系你们这边的金融商，让他们检查原始的账单记录等，就可以查到相关的退款记录的

feikeq · 发表于 2011-6-28 10:49:43

原帖由 lwbo1987 于 2011-6-28 10:47 AM 发表
godaddy的意思是说他们在2011年6月16日就已经处理了你的退款，但是你现在没有收到退款可能是你这边的责任，你需要联系你们这边的金融商，让他们检查原始的账单记录等，就可以查到相关的退款记录的 ...

GoDaddy他们又不提供账单记录，我们怎么和支付宝去咨询？

shiyong281 · 发表于 2011-6-28 10:59:20

godaddy说已经把钱给我了，可我没有收到，我要去咨询谁呢，又没个帐单可以查询。怎么办？？

lwbo1987 · 发表于 2011-6-28 11:13:39

让你联系支付宝检查

feikeq · 发表于 2011-6-28 11:26:58

估计是支付宝收到钱了就不返到你帐号里，它再拿钱去做投资....做完投资后再过半个月把钱还你。。

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