[提问]
求救,我的godaddy自动续费了怎么办?
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add.c
发表于 2008-8-15 17:42:11
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说你删除你不需要的东西才退款给你
步骤如下:
Select 'Payments and Renewing Items' from the 'Renewals & Upgrades' menu.
• Check the box next to the item(s) you would like to cancel and click on the 'Cancel Item' button.
• Select 'Cancel Now' or 'Cancel at Expiration Date' in the menu that appears to the right.
• Click on 'Save Changes'.
删除时如果选择”Cancel Now“表示立即删除,”Cancel at Expiration Date“表示到你不续费的时候删除 |
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xycah1
发表于 2008-8-15 17:53:39
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ljun213
发表于 2008-8-16 08:45:24
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godaddy回信了,麻烦帮我看一下,有没有退钱的可能
Dear Sir/Madam,
Thank you for contacting online support.
I apologize for the inconvenience.
I have requested that a refund be applied to your account as per your
request. As some of our services are non-refundable, this does not
guarantee that the refund will be given. The request must be approved
by our billing department. Please allow 48 hours for my request to be
processed and for the credit to appear in the order history of your
account, if approved.
Once the credit appears in your customer account, please allow 5-7
business days to see the funds applied to the associated payment
method. If we are not able to process a refund for this service you
will be contacted. Thank you for your patience and understanding in
this matter.
Please let us know if we are able to assist you in any other way.
Regards,
Mike A.
Online Support Technician |
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add.c
发表于 2008-8-16 09:05:18
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说有些费用是不退款的,他们要把你的退款申请提交到账单部门,48小时内会给你回复。
退款会在5~7天到你的帐户上 |
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ljun213
发表于 2008-8-17 08:50:33
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godaddy给我回信了,麻烦看一下我还需要其它操作了吗?还是就等待他的退款?
Dear luo
GoDaddy.com, Inc.® has received a refund request for the following items:
QTY ITEM PRICE -1 Deluxe Hosting - Linux - Renewal - 1 yearLength: 1.000 Period(s) ($79.63) -------------------------------------------------------------------------------- Subtotal: ($79.63) Shipping & Handling: $0.00 Tax: $0.00 Total: ($79.63) Important Information concerning your purchase: Hosting Product Info Legal Agreement
Your refund receipt number is: 1220*****R
Your customer number is: 156*****
Log in to review your order history at any time. To safely log in:
Go to the Go Daddy® home page and click "My Account."
Enter your log in name (or customer number) and password and click "Secure Login."
You will then be able to access the Account Manager where you may manage your products and services.
If you have any questions regarding this order or your refund, feel free to email us at support@godaddy.com.
Sincerely,
GoDaddy.com, Inc. |
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add.c
发表于 2008-8-17 09:17:38
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说退你79.63美元。
然后说随便你什么时候登陆登陆GoDaddy,“my account” ,secure login,管理你的帐户
如果还有什么问题联系support@godaddy.com |
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ljun213
发表于 2008-8-17 09:24:01
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不登录godaddy也会退钱了吧。因为我这里登录godaddy非常慢,不想登录了。 |
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add.c
发表于 2008-8-17 09:38:48
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