求救,我的godaddy自动续费了怎么办？

ljun213

求救,我的godaddy自动续费了怎么办？我不想用这个主机了，但它给我续费了怎么办，我要怎么跟他们联系取消？

okvee

是不是哟，我也很想知道．我也不想用了，怕到时候自动了．怎么取消呢

add.c

关掉自动续费http://bbs.idcspy.com/thread-20153-1-1.html
很多东西知识库里都有

ljun213

我的已经自动续费了，点击取消自动续费还有用吗？

add.c

没有用了，联系GoDaddy客服说你不想续费了

ljun213

要发到他们哪个邮箱？回复自动续费的那封邮件行不行？我英文不好，能不能帮我写一封简单的邮件告诉他们我不想用了．退回钱给我？先谢谢了．

add.c

发邮件的方法这里有http://bbs.idcspy.com/thread-25943-1-1.html
E文不好可以到翻译版求助

ljun213

我写了信给他们，他们回信如下：

Your question has been received. You should expect a response within 24 hours.

This is your Incident ID: 447****

Thanks,
GoDaddy.com, Inc.


Please do not reply to this email. Emails sent to this address will not be answered.

请问是什么意思？能退回钱来吗？

add.c

说24小时内会收到答复，耐心等等

ljun213

dodaddy回信了，麻烦看一下是什么意思

Dear Sir/Madam,

Thank you for taking time to contact Online Support.  You had inquired as to why you have not been refunded for your hosting account that has been renewed.  In order to refund a hosting account for you, we will need you to cancel the purchase and inform us it has been canceled.

To cancel a service from within your account

• Select 'Payments and Renewing Items' from the 'Renewals & Upgrades' menu.
• Check the box next to the item(s) you would like to cancel and click on the 'Cancel Item' button.
• Select 'Cancel Now' or 'Cancel at Expiration Date' in the menu that appears to the right.
• Click on 'Save Changes'.

*Canceling now will immediately remove the service from your account. If you choose to “Cancel at Expiration Date” the service will remain active until the date specified and will not be renewed.

Please let us know if we can assist you in any other way.


Best Regards
Trevor P.
Online Support