Kon [2:26:49 AM]: Welcome to our real-time support chat. I am answering more then one chat session at once so please be patient.. How can I help you today?
cc [2:26:49 AM]: i want change my main domain
[2:27:00 AM]: hi
Kon [2:27:08 AM]: If you give me your Main Domain on the account? and what domain are you looking to change to?
cc [2:27:36 AM]: my using main domain is dxnwt.net
[2:27:54 AM]: i want to change it to dxnwt.com
[2:28:19 AM]: my password is ******
Kon [2:29:35 AM]: is dxnwt.com already registered?
cc [2:29:41 AM]: yes
[2:29:56 AM]: wait
[2:30:11 AM]: what is meaning already registered?
[2:30:57 AM]: i have registered it in my country ,china, i want use dxnwt.com ,not dxnwt.net
Kon [2:30:57 AM]: have you registered it or is it still unregistered.
cc [2:31:59 AM]: it is registered
Kon [2:32:32 AM]: ok let me take a look. please hold.
cc [2:32:37 AM]: ok
Kon [2:37:37 AM]: ok in order for us to rename the account to dxnwt.com you must change the name servers to us, they are currently
[2:37:38 AM]: Primary DNS: ns.xinnetdns.com 210.51.170.66
Secondary DNS: ns.xinnet.cn 210.51.171.209
[2:37:44 AM]: they need to be
[2:37:49 AM]: In order to addon/Park a domain You need to change the name servers to us then use the "Addon Domain" Tool in the cpanel
HostMonster.com's primary and secondary DNS (name servers) and their IP's are as follows:
Once your name servers are modified it will take approximately 24-72 hours for your DNS to fully propagate to our servers.
During this period some people (including yourself) may be able to see your site while others cannot. This is perfectly normal as most Internet Service Providers (ISP's) take 24-72 hours to clear their cache and update your DNS changes.
Please be patient during this propagation as there is nothing that can be done to speed the process along.
cc [2:38:32 AM]: wait a moment please,my english is not so good
[2:42:27 AM]: sorry not so clearly about it ,what should i do ?
[2:42:37 AM]: now ?
Kon [2:43:07 AM]: get a hold of the registrar for dxnwt.com and have then change the name servers to
[2:43:13 AM]: NS1.HOSTMONSTER.COM = 74.220.195.131
NS2.HOSTMONSTER.COM = 69.89.16.8
[2:43:21 AM]: the wait 24-72 hours.
[2:43:28 AM]: then let us know.
cc [2:43:48 AM]: ok ,i try is ,please wait ,ok ?
Kon [2:44:15 AM]: you will need to let it propagate for 24-72 HOURS.
[2:44:22 AM]: i can not wait that long.
cc [2:44:41 AM]: no no no
[2:44:52 AM]: you are misunderstanding
Kon [2:45:15 AM]: ?
cc [2:45:45 AM]: i don;t know how to to change the name servers
[2:45:55 AM]: i have a try
[2:46:15 AM]: so please wait me for only a short time ,ok ?
Kon [2:46:31 AM]: ok!
cc [2:48:09 AM]: what do you mean by changing my name server ?
[2:48:50 AM]: does it done in the HostMonster.com?
Kon [2:49:04 AM]: no
[2:49:20 AM]: get a hold of the registrar for dxnwt.com
[2:49:33 AM]: ask them to change the name servers (DNS)
cc [2:50:06 AM]: ask them to change the name servers (DNS what do you mean them ?
[2:50:24 AM]: is where i register my domain ?
Kon [2:50:51 AM]: yes,
cc [2:51:20 AM]: what should i say ? just ask them to do like this ?
[2:51:27 AM]: NS1.HOSTMONSTER.COM = 74.220.195.131
NS2.HOSTMONSTER.COM = 69.89.16.8
[2:52:19 AM]: the last one is right ?
Kon [2:52:31 AM]: NS1.HOSTMONSTER.COM = 74.220.195.131
NS2.HOSTMONSTER.COM = 69.89.16.8
[2:52:34 AM]: like that.
cc [2:53:30 AM]: i copy the words,and just told them to change it?
Kon [2:54:45 AM]: ok. that right,.
[2:54:55 AM]: now you will have to wait 24-72 hours,.
cc [2:55:45 AM]: after 72 hours later , and i told my doamin server to do that .is that right ?
Kon [2:56:34 AM]: No. .. tell the registrar to change the name servers
[2:56:40 AM]: then wait 72 hour
[2:56:46 AM]: then chat with us again
[2:56:53 AM]: and we will tell you what to do. '
cc [2:57:24 AM]: oh i know
[2:58:37 AM]: i still have a question
[2:59:50 AM]: can i land my account during this time ?
Kon [3:00:09 AM]: land?
cc [3:00:31 AM]: no i don't how to say that
[3:00:39 AM]: oh i mean login
[3:00:41 AM]: hehe
Kon [3:01:21 AM]: ok you may login at http://hostmonster.com at the top with your domain name and password.
cc [3:02:00 AM]: yeah i got it
Kon [3:02:51 AM]: Thank you for contacting our Live Chat. If you have additional questions, many answers can be found through our Knowledgebase. If you have other issues arise please let us know. Remember our World Class Support is just a click away!